Paint & Color Solutions Specialist

Sherwin-Williams Co.; Bixby (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support Store #707430 in Bixby, OK. You will help wholesale and retail customers, answer questions about products, and recommend solutions to ensure satisfaction and drive sales.

You will work with a team to meet store goals, handle transactions, and maintain product displays, while ensuring accuracy and excellent service. The role may involve lifting and some evening/weekend hours.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without needing sponsorship for employment now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures; suggest ways to improve sales.

Skills

Customer service

Spanish language

Driver's license

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support Store #707430 in Bixby, OK. You will help wholesale and retail customers, answer questions about products, and recommend solutions to ensure satisfaction and drive sales.

You will work with a team to meet store goals, handle transactions, and maintain product displays, while ensuring accuracy and excellent service. The role may involve lifting and some evening/weekend hours.