Paint & Coatings Customer Service & Sales Specialist

Sherwin-Williams; West Bend (WI); On-site; USD 20,286 - 28,893; Full time

Job summary

A leading paint manufacturer is seeking a full-time Customer Service Specialist in Wisconsin. This role involves assisting customers both in-store and via phone, ensuring satisfaction and meeting sales goals. Candidates must have a valid driver's license, be able to lift up to 50 lbs. frequently, and be willing to work evenings and weekends. A high school diploma or GED is preferred, along with experience in retail or customer service. Join a team that values excellence and client satisfaction.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country without needing sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Willing to work scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone.
• Build productive trust relationships with customers.
• Process sales transactions accurately.
• Maintain precise work order files.

Skills

Customer service

Sales skills

Problem-solving

Product knowledge

Team collaboration

Education

High School diploma or GED

Job description

A leading paint manufacturer is seeking a full-time Customer Service Specialist in Wisconsin. This role involves assisting customers both in-store and via phone, ensuring satisfaction and meeting sales goals. Candidates must have a valid driver's license, be able to lift up to 50 lbs. frequently, and be willing to work evenings and weekends. A high school diploma or GED is preferred, along with experience in retail or customer service. Join a team that values excellence and client satisfaction.