Pain Management Scheduling Coordinator

North Florida Surgeons, P.A.; Fort Walton Beach (FL); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

401k

Short-term/Long-term Disability

Life Insurance

Paid Time Off

Uniform Reimbursement

Résumé du poste

North Florida Surgeons, P.A. is seeking a Pain Management Scheduling Coordinator in Ft. Walton Beach, FL. The role supports the Pain Management Physician with patient scheduling, education, and surgery chart preparation.

You will coordinate injections at two outpatient centers and a hospital, verify benefits, obtain authorizations, and ensure HIPAA compliance. Strong communication and organization are essential.

Qualifications

• Customer service experience required.
• Knowledge of medical insurance and benefits processes.
• Excellent verbal and written communication and analytical skills.
• Adherence to safety, attendance and professional standards.
• Ability to multitask and stay calm under pressure.
• Knowledge of HIPAA, Compliance and OSHA requirements.

Responsabilités

• Schedule patients for interventional pain management procedures at multiple sites.
• Verify insurance validity, estimate benefits, and collect patient coins.
• Confirm injections are authorized before procedure dates.
• Obtain medical clearances for medications or implants.
• Provide pre-operative instructions and post-operative information.
• Prepare weekly surgery charts and share schedules with facilities.
• Communicate effectively with patients, providers and staff.
• Enter and update patient data in the EMR system.
• Maintain HIPAA compliance and patient confidentiality.
• Perform other duties as assigned.

Connaissances

Customer service

Insurance knowledge

Oral and written communication

Policy adherence

Multi-tasking

HIPAA compliance

Formation

High school diploma or equivalent

Outils

Athena EMR

Microsoft Office

Description du poste

Job Title: Pain Management Scheduling Coordinator

Department: Orthopaedic Associates

Reports to: Christina Thompson

Location: Ft. Walton Beach, FL

Job Summary:

We are seeking a detailed-orientated, strong team player and highly organized candidate to join our group as a Pain Management Scheduling Coordinator. You are responsible for the coordination and education of services for our patients’ receiving injections by our Pain Management Physician. You will play a vital role in patient scheduling, procedure coordination and surgery chart preparation.

Key Responsibilities:

• Schedule patients for interventional pain management procedures at two out-patient surgery centers and a hospital
• Verify insurances are valid, obtaining estimation of benefits and collecting coins for patient responsibility
• Verify injections have been authorized prior to procedure date
• Obtaining clearances for any medications or Cardiac Implants
• Provide patients with pre-operative instructions, procedure arrival times and post-operative appointment information
• Preparing weekly surgery charts for clinical team members and providing procedure schedule to facility
• Communicate effectively and efficiently with patients, providers, team members and facility staff
• Entering and updating patient information in the EMR system
• Maintain HIPAA compliance and patient confidentiality at all times
• Any other job duties as assigned

Required Skills & Qualifications:

• Customer Service Experience
• Insurance knowledge
• Excellent oral and written communication & analytical skills
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
• Ability to multi-task efficiently and effectively, remain calm in busy or stressful situations and work well with minimal supervision; skill in exercising initiative, judgement, discretion and decision‑making to achieve practice objectives
• Knowledge and adherence to HIPPA, Compliance and OSHA

Education & Experience:

• High school diploma or equivalent
• Minimum one year of experience as a Surgery/Pain Management Coordinator
• Experience with EMR software preferred – Athena
• Experience with Microsoft applications – Word, Excel, Office 365
• 401k
• Short-term/Long-term Disability InsuranceLife Insurance
• Paid time off
• Uniform Reimbursement

Work Environment & Physical Requirements

• Office setting – sitting for long periods of time
• Some travel may be required for training purposes