Pain Management Clinic Scheduler & Operations Coordinator

South-Central-Regional-Medical-Center; Laurel (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

South Central Regional Medical Center in Laurel, MS is seeking a Clinic Coordinator / Surgery Scheduler to coordinate daily clinic operations in the Pain Management clinic and support scheduling of procedures.

This role blends administrative coordination with clinical support, working to optimize workflow, ensure smooth communication among patients, providers and departments, and uphold high-quality patient care.

Qualifications

• High School Diploma or equivalent required.
• Minimum two years of healthcare, medical office, surgery scheduling, or clinic operations experience.
• Working knowledge of medical terminology.
• Experience utilizing electronic medical record systems.
• Strong organizational and multitasking abilities.

Responsibilities

• Coordinate and maintain efficient daily clinic workflow.
• Monitor provider schedules and assist with operational adjustments.
• Serve as a liaison between providers, patients, ancillary departments and leadership.
• Support clinic quality improvement and operational efficiency initiatives.
• Assist with onboarding and training of new employees.
• Maintain compliance with all organizational policies and procedures.
• Promote teamwork, accountability, and professional communication throughout the clinic.
• Schedule surgical and interventional pain procedures and coordinate pre-op steps.
• Verify insurance benefits and communicate financial responsibilities to patients.
• Coordinate with hospital departments, surgery centers, and ancillary services to ensure procedural readiness.
• Provide patients with detailed procedural preparation instructions and postoperative follow-up information.
• Maintain accurate procedural scheduling records and documentation.
• Respond to patient calls and electronic messages regarding appointments, procedures, prescriptions, and treatment plans.
• Communicate results, instructions, and follow-up requirements as directed by the provider.
• Coordinate patient care activities and facilitate continuity of care among providers and departments.
• Deliver exceptional customer service while maintaining patient confidentiality and professionalism.

Skills

Strong organizational skills

Multitasking

EMR experience

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

South Central Regional Medical Center in Laurel, MS is seeking a Clinic Coordinator / Surgery Scheduler to coordinate daily clinic operations in the Pain Management clinic and support scheduling of procedures.

This role blends administrative coordination with clinical support, working to optimize workflow, ensure smooth communication among patients, providers and departments, and uphold high-quality patient care.