Paid Training: Emergency Dispatcher Trainee

911 Emergency Communications; Santa Clara (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Santa Clara, UT is seeking trainees for a public safety dispatch program. Trainees learn emergency call-taking procedures, agency terminology, and how to gather incident details, with hands-on practice in a supervised environment.

The program emphasizes typing accuracy, computer-aided dispatch skills, maps and geography, radio procedures, and confidentiality. Training combines classroom instruction, simulations, and real-world console assignments, with schedules

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills, clear communication, and accurate typing are essential.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Communication

Basic computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Santa Clara, UT is seeking trainees for a public safety dispatch program. Trainees learn emergency call-taking procedures, agency terminology, and how to gather incident details, with hands-on practice in a supervised environment.

The program emphasizes typing accuracy, computer-aided dispatch skills, maps and geography, radio procedures, and confidentiality. Training combines classroom instruction, simulations, and real-world console assignments, with schedules