Emergency Dispatcher Trainee: Learn 911 Ops & CAD

Emergency Telecommunicator Services; Provo (UT); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Santaquin, UT invites applicants for Dispatcher Trainee and Telecommunicator Trainee roles. These positions provide a structured introduction to emergency communications work under qualified supervision, with training on call-taking, incident documentation, and dispatch operations.

Responsibilities grow as skills prove. Training may include classroom instruction, simulations, and supervised console work, with schedules that can include nights, weekends,

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and accurate typing.
• Clear communication; customer service experience helpful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High School Diploma or equivalent

Job description

Emergency Telecommunicator Services in Santaquin, UT invites applicants for Dispatcher Trainee and Telecommunicator Trainee roles. These positions provide a structured introduction to emergency communications work under qualified supervision, with training on call-taking, incident documentation, and dispatch operations.

Responsibilities grow as skills prove. Training may include classroom instruction, simulations, and supervised console work, with schedules that can include nights, weekends,