Emergency Dispatch Trainee — Start Your Public Safety Career

County Emergency Communications; San Jose (CA); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

County Emergency Communications in Sunnyvale is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to learn essential emergency communications skills. Trainees receive structured instruction, work under qualified instructors, and progress as training milestones are met.

Training may include classroom instruction, simulations, and supervised console assignments, with shifts possibly including nights, weekends, holidays, and overtime depending on operations and performance.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Basic computer skills are expected.
• Clear communication and accurate typing are important.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Connaissances

Typing

Communication

Customer service

Computer skills

Formation

High School Diploma

Description du poste

County Emergency Communications in Sunnyvale is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to learn essential emergency communications skills. Trainees receive structured instruction, work under qualified instructors, and progress as training milestones are met.

Training may include classroom instruction, simulations, and supervised console assignments, with shifts possibly including nights, weekends, holidays, and overtime depending on operations and performance.