Paid IT Help Desk Intern — Hands-On Tech Support

Signal Group LLC; Novi (MI); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Signal Group LLC in Novi, MI seeks an IT Help Desk Intern to join our Information Technology team. This paid internship offers hands-on training, real-world IT experience, and a potential path to full-time employment after completion of studies.

You will resolve help desk tickets, assist in diagnosing issues, document processes, and support IT projects. Ideal candidates are currently enrolled in an IT or computer science program or are recent graduates with relevant certifications.

Formación

• Must be currently enrolled in an IT or computer science program or a recent graduate.
• Pursuing or holding relevant certifications (CompTIA A+, Network+, Google IT Support) is a plus.
• Strong communication and organizational skills required.
• Willingness to learn and adapt in a fast-paced IT environment.

Responsabilidades

• Resolve help desk tickets assigned by IT staff
• Diagnose and resolve technical issues and escalate when needed
• Keep tickets up to date and assets documented
• Support IT projects and document processes

Conocimientos

Communication

Time management

Multitasking

Learning mindset

Educación

Enrolled in IT/computer science program

Recent graduate

Industry certifications: CompTIA A+/Network+/Google IT Support

Herramientas

Microsoft 365

Google Workspace

Microsoft Edge

Windows networking

EOS

Descripción del empleo

Signal Group LLC in Novi, MI seeks an IT Help Desk Intern to join our Information Technology team. This paid internship offers hands-on training, real-world IT experience, and a potential path to full-time employment after completion of studies.

You will resolve help desk tickets, assist in diagnosing issues, document processes, and support IT projects. Ideal candidates are currently enrolled in an IT or computer science program or are recent graduates with relevant certifications.