Paid IT Help Desk Intern - Hands-on Tech & Laptop Imaging

J. F. Ahern Co.; Fond du Lac (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Internship

Relocation stipend

401(k) access

Mental health resources

Professional development

Career networking events

Job summary

J. F. Ahern Co. offers an IT HelpDesk internship in Fond du Lac, WI. Interns gain hands-on experience while assisting with end-user support and learning imaging, configuring, and deploying laptops.

Candidates must be enrolled in an IT-related program and be able to work part-time on-site during the school year and full-time in the summer. The role emphasizes customer service skills and familiarity with Windows and Office software.

Qualifications

• Must be enrolled in a related Associate's, Technical, or Bachelor's Degree program.
• Must be able to work part-time on site in Fond du Lac during the school year and full-time hours in the summer.
• Prior experience with laptops and computers is preferred.
• Knowledge of the latest Windows and Office suite versions is required.

Responsibilities

• Provide end-user support via phone, email, and walk-ins under supervision.
• Analyze and troubleshoot problems to resolution.
• Learn imaging, configuring, and deploying end-user laptops.

Skills

Customer service

Windows OS

Microsoft Office

Education

Associate's degree program

Bachelor's degree program

Tools

Windows OS

Microsoft Office

Job description

J. F. Ahern Co. offers an IT HelpDesk internship in Fond du Lac, WI. Interns gain hands-on experience while assisting with end-user support and learning imaging, configuring, and deploying laptops.

Candidates must be enrolled in an IT-related program and be able to work part-time on-site during the school year and full-time in the summer. The role emphasizes customer service skills and familiarity with Windows and Office software.