Paid Customer Experience Internship: 9-Week Bootcamp

Carvana; Tempe (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid internship

Full-time pathway

Mentorship

Senior leadership access

Carvana swag

Job summary

Carvana in Tempe, AZ offers a paid Customer Experience Internship designed as an immersive 9-week bootcamp to learn how to drive customers happy.

You'll be embedded in the Customer Experience team, gain exposure to Market Operations, and work on a capstone project while interacting with live customers via phone and chat. The program aims to launch your career with potential full-time opportunities.

Qualifications

• Currently enrolled in a four‑year university and on track to graduate in Winter 2027 or Spring 2028 (i.e., a rising senior).
• A genuine obsession with helping people and a deep sense of empathy.
• An insatiable curiosity and a desire to understand the "why" behind the "what."
• A top‑notch communicator: you're clear, concise, and can talk to just about anyone.
• A true team player who is always willing to lend a hand.
• Resilience and a positive, can‑do attitude. You see challenges as opportunities.

Responsibilities

• Learn from the best: accelerated training to understand customers, our business, and success strategies.
• Become a customer champion: engage with real customers via live phone and chat interactions to solve problems and create experiences.
• See the full journey: exposure to Market Operations and the driveway and Vending Machine experiences across the car buying process.
• Experience our innovation firsthand: tours of Car Vending Machine and Inspection Center while learning how teams deliver customer experiences.
• Tackle a real business challenge: capstone project and presentation to senior leadership at summer's end.
• Get a seat at the table: exclusive lunch & learn sessions with Executives and cross‑functional networking.

Education

Currently enrolled in a four‑year university and on track to graduate in Winter 2027 or Spring 2028 (i.e., a rising senior)

Job description

Carvana in Tempe, AZ offers a paid Customer Experience Internship designed as an immersive 9-week bootcamp to learn how to drive customers happy.

You'll be embedded in the Customer Experience team, gain exposure to Market Operations, and work on a capstone project while interacting with live customers via phone and chat. The program aims to launch your career with potential full-time opportunities.