PACT Medical Support Specialist

Veterans Health Administration (DOVA); Flagstaff (AZ); On-site; USD 50,000 - 66,000; Full time

Job summary

The Advanced Medical Support Assistant (AMSA) serves as a Clinical Clerk and is a foundational role within the VHA Patient Aligned Care Team (PACT) initiative to include all interdisciplinary clinics and call centers that support the initiative as well as the Community Based Outpatient Clinics (CBOCs).

Location: Flagstaff, AZ — Salary: $50,428 – $65,556 per year (GS 6). This is a full-time position within the Department of Veterans Affairs, with union representation and no telework.

Responsibilities

• Performs receptionist duties, customer service and other duties assigned for the proper timely treatment of patients and maintains appointment schedules for one or more outpatient clinics.
• Serves on more than one PACT or in more than one Specialty Clinic area.
• Validates and updates patient demographic information, either in person during check-in or over the phone.
• Collects, scans, and updates health insurance information serving a major role in the revenue process.
• Endures that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scan or performing the function within their area.

Job description

The Advanced Medical Support Assistant (AMSA) serves as a Clinical Clerk and is a foundational role within the VHA Patient Aligned Care Team (PACT) initiative to include all interdisciplinary clinics and call centers that support the initiative as well as the Community Based Outpatient Clinics (CBOCs).

Location: Flagstaff, AZ — Salary: $50,428 – $65,556 per year (GS 6). This is a full-time position within the Department of Veterans Affairs, with union representation and no telework.