PACT AMSA: Dynamic Patient Care Admin Specialist

U.S. Department of Veterans Affairs; San Francisco (CA); Sur place; USD 63 000 - 82 000; Plein temps

Résumé du poste

The Department of Veterans Affairs is seeking a Patient Aligned Care Team Advanced Medical Support Assistant (AMSA) for the San Francisco VA Health Care System. The AMSA supports physicians, nurses, and other staff with clerical and administrative tasks to ensure smooth patient care delivery.

Strong communication and reliability are essential as the role interfaces with patients and an interdisciplinary team.

Qualifications

• No education substitution at this grade level.

Responsabilités

• Schedule, cancel, and reschedule patient appointments and consultations.
• Enter no-show information and update appointment status.
• Send appointment notifications, instructions, and reminder letters to patients.
• Answer phones on a multi-line system and route calls appropriately.
• Take complete, accurate telephone messages and document in CPRS/VISTA.
• Handle incoming/outgoing faxing and distribution.

Connaissances

Clerical skills

Administrative support

Phone liaison

Communication skills

Outils

CPRS/VISTA

Microsoft Office

Description du poste

The Department of Veterans Affairs is seeking a Patient Aligned Care Team Advanced Medical Support Assistant (AMSA) for the San Francisco VA Health Care System. The AMSA supports physicians, nurses, and other staff with clerical and administrative tasks to ensure smooth patient care delivery.

Strong communication and reliability are essential as the role interfaces with patients and an interdisciplinary team.