Clinical Care Coordinator — Patient Access

US-Department-of-Veterans-Affair; Flagstaff (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to support the PACT initiative across clinics and CBOCs.

The role involves handling administrative tasks, coordinating patient care, and ensuring accurate patient data within the VA system. The AMSA collaborates with medical teams to maintain efficient clinic operations, supports MyHealthyVet communications, and helps manage patient encounters from scheduling to follow-up.

Qualifications

• High school diploma, GED, or proficiency certificate.
• Proficiency in spoken and written English.
• U.S. citizenship required; Grandfathering provisions may apply for current VA employees.

Responsibilities

• Coordinate clinic scheduling and patient flow in an interdisciplinary care setting.
• Maintain medical outpatient and administrative records and update demographics.
• Assist with secure messaging and coordination with the care team across clinics.

Skills

Customer service

Scheduling

Interdisciplinary coordination

Medical terminology

Education

High school diploma or GED

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to support the PACT initiative across clinics and CBOCs.

The role involves handling administrative tasks, coordinating patient care, and ensuring accurate patient data within the VA system. The AMSA collaborates with medical teams to maintain efficient clinic operations, supports MyHealthyVet communications, and helps manage patient encounters from scheduling to follow-up.