PACT Medical Support Assistant - Advanced Care Coordinator

Veterans Health Administration; New Orleans (LA); On-site; USD 45,000 - 59,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Child Care Subsidy

Retirement (Federal Pension)

Job summary

Veterans Health Administration within the Department of Veterans Affairs in New Orleans, LA, seeks a Medical Support Assistant (Advanced) for the Patient Aligned Care Team (PACT). Primary duties include intake, indexing of health and administrative information, and coordinating with care teams.

The role supports clinic operations, tracks follow-up care, and ensures readiness for visits, with a standard Mon-Fri schedule.

Qualifications

• Note: Federal qualification recognized by U.S. DoE guidelines for education may apply.

Responsibilities

• Coordinates with patient care team to review clinic utilization using reports.
• Ensures clinic setup supports patient needs and makes adjustments.
• Maintains communication with patient, interdisciplinary team, VA centers, and other agencies.

Skills

PACT experience

Team communication

Job description

Veterans Health Administration within the Department of Veterans Affairs in New Orleans, LA, seeks a Medical Support Assistant (Advanced) for the Patient Aligned Care Team (PACT). Primary duties include intake, indexing of health and administrative information, and coordinating with care teams.

The role supports clinic operations, tracks follow-up care, and ensures readiness for visits, with a standard Mon-Fri schedule.