PACT Care Coordinator: Advanced Medical Support

US-Department-of-Veterans-Affair; Lewiston (ID); On-site; USD 42,000 - 52,000; Full time

Job summary

Walla Walla VA Medical Center in Lewiston, Idaho, seeks an Advanced Medical Support Assistant (GS-06) assigned to a Patient Aligned Care Team (PACT) or Specialty Care setting. This position supports access to care through scheduling, referrals, and care coordination within the Health Administration Service Line at the Lewiston Community Based Outpatient Clinic.

Applicants must meet basic requirements including U.S. citizenship, English proficiency, and a high school diploma or equivalent.

Qualifications

• Must be a United States citizen.
• English proficiency in speaking and writing.
• High school diploma or equivalent required.

Responsibilities

• Coordinate scheduling across interdisciplinary teams and care models.
• Manage patient flow, referrals, and follow-up care.
• Understand medical terminology used by clinicians.
• Communicate with internal and external customers to resolve concerns.
• Prioritize workload and meet deadlines according to procedures.

Skills

Technical health care process know-

Policies and procedures knowledge

Medical terminology

Interdisciplinary collaboration

Prioritization and organization

Effective communication

Education

High school / GED / proficiency certificate

Job description

Walla Walla VA Medical Center in Lewiston, Idaho, seeks an Advanced Medical Support Assistant (GS-06) assigned to a Patient Aligned Care Team (PACT) or Specialty Care setting. This position supports access to care through scheduling, referrals, and care coordination within the Health Administration Service Line at the Lewiston Community Based Outpatient Clinic.

Applicants must meet basic requirements including U.S. citizenship, English proficiency, and a high school diploma or equivalent.