PACS Admin

Parrish Medical Center

Titusville (FL)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Health, Dental and Vision Insurance

403(b) Retirement Program

Tuition Reimbursement/Educational Assistance

Annual Accrual of 152 Personal Leave Bank (PLB) Hours

Job summary

Parrish Medical Center is seeking an IT Support Associate to assist in the management of clinical imaging systems. The role involves daily operations, maintenance, and troubleshooting of PACS/RIS. A minimum of two years of relevant experience is required, along with an Associate's Degree in a pertinent field.

Benefits include health insurance, retirement programs, and tuition reimbursement. This is a full-time position with a schedule of 8:00am to 4:30pm, 40 hours a week.

Qualifications

Minimum of two years of experience in a relevant field.
Formal education towards an Associate's Degree or Two-Year College equivalent.

Responsibilities

Assist in day-to-day operations of clinical imaging systems.
Work closely with DI/Cardio staff and radiologists.
Participate in cross-training opportunities.
Resolve tickets and communicate updates on issues.

Skills

PACS/RIS operations

Troubleshooting and resolution skills

Communication

Cross-training abilities

Education

Associates Degree in Healthcare, Computer Science or Business

Job description

Department: Information Systems/IT

Schedule/Status: 8:00am-4:30pm; Full time

Standard Hours/Week: 40

General Description: Under the direct supervision of the DI/Cardio PACS/RIS Supervisor, the incumbent is to assist with the day-to-day operations and maintenance of the clinical imaging systems including Diagnostic Imaging, Cardiology, all associated imaging modalities and the imaging network, including client and server maintenance and other systems as appropriate. This individual will assist the PACS/RIS Supervisor in researching new and further developing existing technologies. Supports the organizations vision, mission, goals and values.

Key Responsibilities

Assists with the day-to-day operations and maintenance of PACS/RIS and other systems as appropriate to include repair, preventive maintenance and replacement.
Assists in the resolution of tickets, voice message and on demand requests in a timely and efficient manner.
Escalates and communicates to the DI/Cardio PACS/RIS Supervisor issues beyond the authority of the position in a timely manner.
Assists and participates in cross training opportunities for depth and consistency on all systems of responsibility.
Acts as a liaison with staff from DI/Cardio as well as other departments and facilities within the organization. Also acts as a liaison with physicians and their staff regarding PACS/RIS trouble shooting and issues.
Communicates to the individual, department or office when issues have been resolved or reasons for delays when encountered. Estimated time of resolution is given when delays occur.
Works closely with all staff in the DI/Cardio departments to assist in quick resolution of immediate/on demand issues.
Works closely with the radiologists to maintain Radiologists PACS workstations both on-site and off-site.
Assists in the training of new staff within the DI/Cardio departments on systems of responsibility, granting access when required and assists in the training of current staff when changes occur.
Maintains PACS daily work-list clean-up, PACS QA issues and scheduled studies on a daily basis.
Assists in identifying potential equipment replacement needs and reports to the DI/Cardio PACS/RIS supervisor for capital consideration.
Takes call as required for 24/7 coverage for resolution of issues.
Knows fire, disaster and safety procedures and regulations as pertains to the work area.
Performs similar duties as assigned.

Requirements

Formal Education: Associates Degree or working towards same and/or other Two Year College equivalent. Healthcare, Computer Science or Business preferred.