PACS Radiology & Imaging Analyst

NYC Health + Hospitals; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

NYC Health + Hospitals is seeking a PACS Administrator to support the operation, maintenance, and troubleshooting of PACS and imaging applications across the System. Under supervision, you will support RIS, CIS, PowerScribe, and EHR connectivity.

Responsibilities include diagnosing issues, coordinating upgrades, on-call support, documenting requirements, ensuring compliance, and reporting metrics; some duties may be remote with occasional office visits.

Qualifications

• Master’s or advanced clinical degree from an accredited college or university; or,

Responsibilities

• Maintains and supports day-to-day operation of RIS, PACS, CIS, PowerScribe, and related imaging applications.
• Diagnoses and resolves user requests and system issues escalating as needed.
• Supports application and infrastructure upgrades, including patch installations and functional testing.
• Participates in the on-call support program for after-hours critical issues.
• Assists in integrating radiology systems ensuring connectivity with the EHR.
• Supports new DICOM modality connections and assists in monitoring HL7 interfaces.
• Documents business requirements and communicates technical specs through data/process models.
• Applies best practices and standards in radiology and imaging processes.
• Assists in team projects and completes assigned daily tasks.
• Monitors and reports on performance metrics and system trends.
• Communicates status of activities, risks, and issues to the Lead.
• Identifies project risks related to compliance and information security.
• Duties may be primarily remote, with 2-hour notice to report to the office.

Skills

PACS administration

Radiology IT

HL7 interface

DICOM

Vendor coordination

Microsoft Office

Communication skills

Education

Master’s or advanced clinical degree

Bachelor’s degree + 1 year experience in healthcare/IT

Specialty certification in radiology/IT (credit toward experience)

Tools

PowerScribe One

Epic

Vendor Neutral Archive (VNA)

Conserus Products

Change HealthCare (McKesson) Radiology

Job description

Duties & Responsibilities

Purpose of Functional Assignment: Under supervision, supports the operation, maintenance, and troubleshooting of Picture Archiving and Communication Systems (PACS) and related medical imaging applications across the System.

Examples Of Typical Tasks

• Maintains and supports the day-to-day operation of Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), Clinical Information Systems (CIS), PowerScribe, and related clinical imaging applications.
• Diagnoses and resolves user requests and system issues escalating problems to senior staff or vendors as needed.
• Supports application and infrastructure upgrades, including patch installations and functional testing under

• Participates in the on-call support program for after-hours critical issues.
• Assists in integrating radiology systems ensuring connectivity with the Electronic Health Record (EHR).
• Supports new Digital Imaging and Communications in Medicine (DICOM) modality connections and assists in monitoring Health Level Seven (HL7) interface.
• Reviews and documents business requirements and processes, communicating technical specifications through the creation of conceptual data, process models, and flowcharts to technical teams.
• Applies best practices and standards in radiology and imaging processes.
• Assists in team projects and completes assigned daily tasks.
• Monitors and reports on performance metrics and system trends.
• Communicates the status of activities, risks, and issues to the Lead.
• Identifies project risks related to compliance and information security.
• Performs duties that may be primarily remote, and may need to report to the office with a 2-hour notice for operational needs, and/or training purposes.
• Performs other related duties as assigned.

Minimum Qualifications

• Master’s or advanced clinical degree from an accredited college or university; or,
• Bachelor’s degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or,
• A satisfactory combination of education, training, and experience.
• Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year.

Assignment Qualification Preferences

• Bachelor’s Degree from an accredited college or university in Computer Science, Information Systems, Business Administration, and two (2) years of experience in clinical information systems, as a Radiology PACS administrator, or related technical experience.

Preferred Knowledge Areas, Skills, Abilities, And Other Characteristics

• Experience with Microsoft Office (e.g., Word, Excel, and PowerPoint).
• Good communication and presentation skills.
• Experience with PACS and other Radiology imaging applications strongly preferred.
• Experience with Change HealthCare (McKesson) Radiology and Conserus Products, Microsoft PowerScribe One and Epic.
• Vendor Neutral Archive (VNA) experience.
• Strong technical, software & infrastructure experience.

Note: Candidates selected for a position are required to come to NYC as part of their onboarding.