Field Service Technician - Packaging Equipment Support

Novolex; Boise (ID); On-site; USD 34,000 - 48,000; Full time

Job summary

Novolex in Boise, Idaho is seeking a Field Service Technician to install, inspect, troubleshoot and service Novolex filling machines at customer sites. You will train customer personnel on operation and maintenance to ensure optimal packing outputs.

The role requires strong mechanical skills, the ability to read electrical schematics, travel up to 70% and a valid driver's license. Knowledge of pneumatics and MS Office is preferred; PLC experience is a plus.

Qualifications

• High school diploma or equivalent.
• Strong mechanical skills and knowledge.
• Ability to read electrical schematics, use meter, and troubleshoot circuits.
• Good working knowledge of pneumatics (valves, air cylinders, etc.).
• Must read/write and communicate in English.
• Willing to travel up to 70% and possess a valid driver’s license.
• Working knowledge of MS Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Conducts/controls service activities to ensure timely customer support and productivity.
• Communicates with scheduling, management, other departments and customers.
• Functions as the equipment service technician within EPE service management/engineering for current or modified designs.
• Provides learning experience for customer and plant personnel on machine operation.
• Learns and grows skill sets to achieve business and personal development objectives.
• Meets corporate objectives for compliance, safety, quality and ethics.
• Performs the job safely while maintaining high performance of the equipment.

Skills

Mechanical skills

Electrical schematics

Meter usage

Pneumatics

Communication

Self-motivated

Travel 70%

Driver's license

MS Office

Education

High school diploma or equivalent

Tools

PLC knowledge

Job description

Novolex in Boise, Idaho is seeking a Field Service Technician to install, inspect, troubleshoot and service Novolex filling machines at customer sites. You will train customer personnel on operation and maintenance to ensure optimal packing outputs.

The role requires strong mechanical skills, the ability to read electrical schematics, travel up to 70% and a valid driver's license. Knowledge of pneumatics and MS Office is preferred; PLC experience is a plus.