Packaging Equipment Field Tech | Remote Territory Travel

Pregis; Oregon; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical plan options through BlueCross

Dental and Vision coverage

401(k) with company match

Paid Time Off and Holidays

Company vehicle provided

Job summary

Pregis is a leading manufacturer of protective packaging solutions seeking a Field Service Technician. You will install, maintain, troubleshoot, and repair packaging equipment at customer sites, train operators, and drive uptime across designated territories.

This role requires autonomy, strong mechanical and electrical skills, and a commitment to safety and customer satisfaction. Based in the United States with daily travel in the territory, you will support North American customers,

Qualifications

• Associate degree in a technical field preferred, or equivalent experience.
• 5+ years of field service, maintenance, industrial equipment, packaging machinery, or related technical experience preferred.
• Strong mechanical troubleshooting, repair, calibration, and maintenance skills.
• Working knowledge of electrical systems, blueprints, wiring diagrams, schematics, and technical manuals.
• Excellent customer service and communication skills with the ability to interact professionally at all organizational levels.
• Self-motivated with the ability to work independently and manage a daily service schedule.
• Valid driver's license and clean driving record required (company car provided).
• Ability to travel daily throughout the assigned territory, with up to 30% overnight travel as needed.

Responsibilities

• Install, maintain, troubleshoot, and repair Pregis packaging equipment and material delivery systems at customer sites.
• Perform preventive maintenance, inspections, and equipment assessments to maximize uptime and performance.
• Diagnose and resolve mechanical, electrical, pneumatic, and operational issues.
• Train customer operators and maintenance personnel on equipment operation, troubleshooting, and maintenance best practices.
• Serve as the primary technical contact for assigned customers, providing equipment support and performance recommendations.
• Complete service reports, maintenance records, and related documentation accurately and on time.
• Maintain inventory of service parts, tools, and equipment.
• Assist with testing, installation, and implementation of new equipment, upgrades, and product enhancements.
• Collaborate with internal teams to support customer needs and continuous improvement initiatives.
• Support and mentor Field Service team members through technical expertise and knowledge sharing.
• Adhere to all company safety, operational, and financial policies and procedures.
• Provide support across other territories and service locations throughout North America as needed.

Skills

Field service experience

Mechanical troubleshooting

Electrical knowledge

Customer service

Travel readiness

Independent work

Education

Associate degree in technical field

Tools

Electrical schematics

Job description

Pregis is a leading manufacturer of protective packaging solutions seeking a Field Service Technician. You will install, maintain, troubleshoot, and repair packaging equipment at customer sites, train operators, and drive uptime across designated territories.

This role requires autonomy, strong mechanical and electrical skills, and a commitment to safety and customer satisfaction. Based in the United States with daily travel in the territory, you will support North American customers,