Package Room Concierge for Residents

Columbia Hospitality, Inc.; Bellevue (WA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Get Paid Daily

Paid Time off & Holiday Pay

Medical, Dental, Vision

Disability insurance

401K

HSA/FSA Plans

Values Based Culture

Referral Bonus

Discounted Lodging, Dining, Spa, Golf,

Employee Assistance Program

Volunteer Opportunities

Committee Participation Opportunities

Online Learning Platform

Third Party Perks

Job summary

Columbia Hospitality, Inc. Bellevue Towers is seeking a Full-time Package Room Attendant to manage package intake, labeling and delivery to residents. You will support the concierge desk and ensure smooth access for residents, handling inquiries with professionalism.

Ideal candidates have 1–2 years in customer service, fluent English, and basic Microsoft Office skills. The role offers daily pay options and comprehensive benefits as part of our values-driven team culture.

Qualifications

• High School diploma and 1-2 years related experience.
• Previous experience in customer service roles strongly preferred.
• The ability to read, write, and speak English fluently is required.
• Proficiency in Microsoft Office applications, especially Word and Excel is preferred.

Responsibilities

• Receives all packages for the community and labels them accordingly.
• Delivers packages to Residents on regular basis in accordance with community procedures and guidelines.
• Establishes professional familiarity of personal preferences of residents and guests.
• Answers the telephone in a pleasant and professional manner.
• Maintains up to date information of events in the region.
• Coordinates requests and reservations through property intranet service.
• Communicates key updates to team members and management in a timely manner.
• Ensures proper building safety and security measures are followed at all times.
• Documents shift details for continuity and stays connected with security services.
• Maintains a clean, organized workspace and assists with access control as needed.
• Responds to all resident and guest requests promptly and courteously.

Skills

Customer service

Logistics

Communication

Attention to detail

Education

High School diploma

Tools

Microsoft Word

Excel

Job description

Columbia Hospitality, Inc. Bellevue Towers is seeking a Full-time Package Room Attendant to manage package intake, labeling and delivery to residents. You will support the concierge desk and ensure smooth access for residents, handling inquiries with professionalism.

Ideal candidates have 1–2 years in customer service, fluent English, and basic Microsoft Office skills. The role offers daily pay options and comprehensive benefits as part of our values-driven team culture.