Package Room Clerk - Full-Time Day Shift (Campus)

Utah; Salt Lake City, Northern (UT, KY); Hybrid; USD 13,000 - 30,000; Full time

Job summary

The University of Utah is seeking a Package Room Clerk to support Sunnyside Apartments' daily package operations. This role handles receiving, recording, sorting, storing, and distributing resident packages, assists with deliveries, and retrieves carts from buildings.

The clerk provides friendly service and may help with front-desk tasks during busy periods. Multiple levels exist with progression; typical pay ranges are posted.

Qualifications

• Office Services Clerk I requires little to no related experience.
• Office Services Clerk II requires at least 1 year of related experience.
• Office Services Clerk III requires 3+ years of related experience.

Responsibilities

• Receive packages from delivery companies and other carriers.
• Scan, record, and process packages accurately using the designated package-management system.
• Sort and organize packages by resident, building, or other established categories.
• Maintain accurate package records and protect packages from loss, damage, or unauthorized access.
• Identify packages with incomplete or incorrect information.
• Assist residents with collecting their packages.
• Deliver packages to designated residential buildings or locations as assigned.
• Retrieve package carts from residential buildings and return them to the package room or other designated location.
• Follow established procedures for unclaimed, misdelivered, damaged, or returned packages.
• Provide courteous, professional, and timely service to residents, delivery drivers, employees, and visitors.
• Answer questions regarding package delivery, notification, pickup, and return procedures.
• Clearly explain package-room policies and help resolve routine concerns.
• Maintain a welcoming, organized, and service-oriented environment.
• Assist with basic administrative tasks, record keeping, and office organization.
• Keep the package room, storage areas, counters, carts, and equipment clean and organized.
• Follow University and departmental policies related to safety, security, confidentiality, and customer service.
• Perform other duties as assigned.

Job description

The University of Utah is seeking a Package Room Clerk to support Sunnyside Apartments' daily package operations. This role handles receiving, recording, sorting, storing, and distributing resident packages, assists with deliveries, and retrieves carts from buildings.

The clerk provides friendly service and may help with front-desk tasks during busy periods. Multiple levels exist with progression; typical pay ranges are posted.