Package Room Clerk

University of Utah; Salt Lake City (UT); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

None

Job summary

University of Utah is seeking a Package Room Clerk to support Sunnyside Apartments on campus. You will receive, record, sort, store, and distribute resident packages, assist with deliveries, and help with front-desk tasks during busy times.

Attention to detail, friendly customer service, and the ability to follow procedures are essential as you compile reports and complete routine tasks under supervision. This role offers a steady schedule.

Qualifications

• Entry-level to mid-level clerical experience considered; ability to handle packages and mail.
• Experience with package-tracking or inventory systems is a plus.
• Customer-service oriented and able to follow procedures.

Responsibilities

• Receive packages from delivery services.
• Scan and record packages in the designated system.
• Sort and organize packages by resident/building.
• Maintain accurate package records and protect packages from loss or damage.
• Assist residents with collecting packages.

Education

Equivalency statement: 1 year of higher education can be substituted for 1 year of directly related work experience

Tools

package-tracking software

inventory software

property-management software

Job description

Package Room Clerk

Job Summary

The Package Room Clerk supports the daily operation of theSunnyside Apartments package room. This position receives, records,sorts, stores, and distributes resident packages; assists withpackage deliveries when needed; and retrieves package carts fromresidential buildings. The clerk provides friendly, efficientcustomer service and may assist with front-desk operations duringbusy periods or staff absences. Compile standard reports andcomplete routine tasks under moderate supervision.

Learn more about the great benefits of working forUniversity of Utah: benefits.utah.edu

The department may choose to hire at any of the below joblevels and associated pay rates based on their business need and budget.

Responsibilities

• Receive packages from delivery companies and othercarriers.
• Scan, record, and process packages accurately using thedesignated package-management system.
• Sort and organize packages by resident, building, or otherestablished categories.
• Maintain accurate package records and protect packages from loss,damage, or unauthorized access.
• Identify packages with incomplete or incorrect information.
• Assist residents with collecting their packages.
• Deliver packages to designated residential buildings or locationsas assigned.
• Retrieve package carts from residential buildings and return themto the package room or other designated location.
• Follow established procedures for unclaimed, misdelivered,damaged, or returned packages.
• Provide courteous, professional, and timely service to residents,delivery drivers, employees, and visitors.
• Answer questions regarding package delivery, notification,pickup, and return procedures.
• Clearly explain package-room policies and help resolve routineconcerns.
• Maintain a welcoming, organized, and service-orientedenvironment.
• Assist with basic administrative tasks, record keeping, andoffice organization.
• Keep the package room, storage areas, counters, carts, andequipment clean and organized.
• Follow University and departmental policies related to safety,security, confidentiality, and customer service.
• Perform other duties as assigned.

Office Services Clerk, I

Perform a variety ofclerical duties such as filing, record keeping, and copying.Distribute incoming, outgoing, and interdepartmental mail. Maintainand replenish office supplies. Compile standard reports. Performsroutine tasks as directed and under close supervision.Requireslittle to no related experience.This is an Entry-Level position inthe Support track.Job Code: S22741

Office Services Clerk, II

Perform a variety ofclerical duties such as filing, record keeping, and copying.Distribute incoming, outgoing, and interdepartmental mail. Maintainand replenish office supplies. Compile standard reports. Completesroutine tasks under moderate supervision.Requires at least 1 yearof related experience.This is an Intermediate Level position in theSupport track.Job Code: S22742

Office Services Clerk, III

Perform a variety ofclerical duties such as filing, record keeping, and copying.Distribute incoming, outgoing, and interdepartmental mail. Maintainand replenish office supplies. Compile standard reports. Completesassignments with little supervision. May assist less-experienced team members.Requires 3+ years of related experience.This is aSkilled Level position in theSupport track. Job Code: S22743 Grade:S12Expected Pay Range: $9.45 to $21.69

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Office Services Clerk, I: Requires little to no related experience.

Office Services Clerk, II: Requires at least 1 year of related experience.

Office Services Clerk, III: Requires 3+ years of related experience.

Preferences

• Previous experience in package handling, mail services, shippingand receiving, retail, housing, hospitality, or officesupport.
• Experience using package-tracking, inventory, orproperty-management software.
• Experience working with students, residents, or customers fromvaried backgrounds.

Special Instructions

Requisition Number

PRN46274B

Full Time or Part Time?

Full Time

Work Schedule Summary

10:00 AM - 7:00 PM, Monday throughFriday, occasional weekends.

Department

00460 - Sunnyside Apartments

Location

Campus

Pay Rate Range

$16.50 - $17.25

Close Date

10/28/2026

Open Until Filled