Package Room Clerk

Utah; Salt Lake City, Northern (UT, KY); Hybrid; USD 13,000 - 30,000; Full time

Job summary

The University of Utah is seeking a Package Room Clerk to support Sunnyside Apartments' daily package operations. This role handles receiving, recording, sorting, storing, and distributing resident packages, assists with deliveries, and retrieves carts from buildings.

The clerk provides friendly service and may help with front-desk tasks during busy periods. Multiple levels exist with progression; typical pay ranges are posted.

Qualifications

• Office Services Clerk I requires little to no related experience.
• Office Services Clerk II requires at least 1 year of related experience.
• Office Services Clerk III requires 3+ years of related experience.

Responsibilities

• Receive packages from delivery companies and other carriers.
• Scan, record, and process packages accurately using the designated package-management system.
• Sort and organize packages by resident, building, or other established categories.
• Maintain accurate package records and protect packages from loss, damage, or unauthorized access.
• Identify packages with incomplete or incorrect information.
• Assist residents with collecting their packages.
• Deliver packages to designated residential buildings or locations as assigned.
• Retrieve package carts from residential buildings and return them to the package room or other designated location.
• Follow established procedures for unclaimed, misdelivered, damaged, or returned packages.
• Provide courteous, professional, and timely service to residents, delivery drivers, employees, and visitors.
• Answer questions regarding package delivery, notification, pickup, and return procedures.
• Clearly explain package-room policies and help resolve routine concerns.
• Maintain a welcoming, organized, and service-oriented environment.
• Assist with basic administrative tasks, record keeping, and office organization.
• Keep the package room, storage areas, counters, carts, and equipment clean and organized.
• Follow University and departmental policies related to safety, security, confidentiality, and customer service.
• Perform other duties as assigned.

Job description

Details

Open Date 09/22/2026

Requisition Number PRN46274B

Job Title Office Services Clerks

Working Title Package Room Clerk

Career Progression Track S00

Track Level S3 - Skilled, S2 - Intermediate, S1 - Entry Level Support

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

10:00 AM – 7:00 PM, Monday through Friday, occasional weekends.

VP Area President

Department 00460 - Sunnyside Apartments

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $16.50 - $17.25

Close Date 10/28/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

The Package Room Clerk supports the daily operation of the Sunnyside Apartments package room. This position receives, records, sorts, stores, and distributes resident packages; assists with package deliveries when needed; and retrieves package carts from residential buildings. The clerk provides friendly, efficient customer service and may assist with front-desk operations during busy periods or staff absences. Compile standard reports and complete routine tasks under moderate supervision.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

• Receive packages from delivery companies and other carriers.
• Scan, record, and process packages accurately using the designated package-management system.
• Sort and organize packages by resident, building, or other established categories.
• Maintain accurate package records and protect packages from loss, damage, or unauthorized access.
• Identify packages with incomplete or incorrect information.
• Assist residents with collecting their packages.
• Deliver packages to designated residential buildings or locations as assigned.
• Retrieve package carts from residential buildings and return them to the package room or other designated location.
• Follow established procedures for unclaimed, misdelivered, damaged, or returned packages.
• Provide courteous, professional, and timely service to residents, delivery drivers, employees, and visitors.
• Answer questions regarding package delivery, notification, pickup, and return procedures.
• Clearly explain package-room policies and help resolve routine concerns.
• Maintain a welcoming, organized, and service-oriented environment.
• Assist with basic administrative tasks, record keeping, and office organization.
• Keep the package room, storage areas, counters, carts, and equipment clean and organized.
• Follow University and departmental policies related to safety, security, confidentiality, and customer service.
• Perform other duties as assigned.

Office Services Clerk, I

Perform a variety of clerical duties such as filing, record keeping, and copying. Distribute incoming, outgoing, and interdepartmental mail. Maintain and replenish office supplies. Compile standard reports. Performs routine tasks as directed and under close supervision.

Requires little to no related experience.

This is an Entry-Level position in the Support track.

Job Code: S22741

Office Services Clerk, II

Perform a variety of clerical duties such as filing, record keeping, and copying. Distribute incoming, outgoing, and interdepartmental mail. Maintain and replenish office supplies. Compile standard reports. Completes routine tasks under moderate supervision.

Requires at least 1 year of related experience.

This is an Intermediate Level position in the Support track.

Job Code: S22742

Office Services Clerk, III

Perform a variety of clerical duties such as filing, record keeping, and copying. Distribute incoming, outgoing, and interdepartmental mail. Maintain and replenish office supplies. Compile standard reports. Completes assignments with little supervision. May assist less-experienced team members.

Requires 3+ years of related experience.

This is a Skilled Level position in the Support track.

Job Code: S22743

Grade: S12

Expected Pay Range: $9.45 to $21.69

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Office Services Clerk, I: Requires little to no related experience.

Office Services Clerk, II: Requires at least 1 year of related experience.

Office Services Clerk, III : Requires 3+ years of related experience.

Preferences