Package Center Operations Lead

Ups; Lenexa (KS); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

UPS in Lenexa, KS is seeking a permanent supervisor. This position is trained and certified to perform multiple operational roles to accommodate alternative schedules and increase operational flexibility.

You will analyze daily dispatch, streamline routes, and coordinate the operation to ensure service quality and customer satisfaction. In addition to dispatch duties, you will provide customer service support, respond to messages, and help manage on-call pickups and other operational issues.

Qualifications

• Must be a U.S. citizen or national or authorized to work in the U.S.

Responsabilités

• Analyze daily package dispatch and plan center operations.
• Coordinate routes and resolve operational service issues to maximize performance.
• Provide customer service support and respond to messages, call tags and follow-ups.

Description du poste

UPS in Lenexa, KS is seeking a permanent supervisor. This position is trained and certified to perform multiple operational roles to accommodate alternative schedules and increase operational flexibility.

You will analyze daily dispatch, streamline routes, and coordinate the operation to ensure service quality and customer satisfaction. In addition to dispatch duties, you will provide customer service support, respond to messages, and help manage on-call pickups and other operational issues.