PACE Member Services & Care Coordinator

Chapters Health System, Inc.; Florida; Hybrid; USD 11,000 - 16,000; Full time

Job summary

Chapters Health System, Inc. is seeking an administrative assistant to support Hope PACE and the Adult Day Health Center. The role involves frontline intake, triage of calls, and crucial clerical work in a busy medical office environment.

Responsibilities include data entry for patient care, timesheets, care plans, and reports, plus coordinating with the IDT team to ensure 24-hour care delivery and smooth operations.

Qualifications

• Two years of secretarial/administrative experience in a medical office.
• Excellent customer service and communication skills.
• Proficiency in MS Word and general computer applications.
• Ability to learn other software quickly.

Responsibilities

• Serve as the first point of contact for Hope PACE or Adult Day Health Center.
• Triage phone calls.
• Perform administrative duties.
• Perform computer entry to include patient care and demographic data, timesheets, care plans and reports.
• Coordinate and communicate with the IDT team and assist in care delivery.

Skills

Customer service

Data entry

Telephone triage

Medical terminology

Education

High School Diploma

Alzheimer's Disease and Related Dementias Training

Tools

MS Word

Job description

Chapters Health System, Inc. is seeking an administrative assistant to support Hope PACE and the Adult Day Health Center. The role involves frontline intake, triage of calls, and crucial clerical work in a busy medical office environment.

Responsibilities include data entry for patient care, timesheets, care plans, and reports, plus coordinating with the IDT team to ensure 24-hour care delivery and smooth operations.