Remote Per Diem Member Services Specialist - PACE

Chapters Health System, Inc.; Florida; Remote; USD 11,000 - 16,000; Part time

Job summary

Chapters Health System, Inc. in Florida is hiring a Per Diem Member Services Specialist for the Hope PACE program. This remote, part-time role focuses on first contact triage, administrative duties, and accurate data entry for patient care and demographics.

You will support the IDT team, coordinate appointments, maintain schedules, and ensure timely communication with providers. A high school diploma and at least two years of secretarial/medical office experience are required, along with strong

Qualifications

• High School Diploma required.
• At least 2 years of secretarial experience in a medical office.
• Experience with medical terminology.
• Excellent customer service skills.
• MS Word and general computer knowledge; ability to learn other software programs.

Responsibilities

• Serve as the first point of contact for Hope PACE.
• Triage phone calls.
• Perform administrative duties.
• Enter patient care and demographic data, timesheets, care plans and reports.
• Coordinate with IDT team and participate in care planning.
• Schedule and confirm participant appointments with outside providers.
• Maintain schedules and prepare reports.

Skills

Customer service

Time management

Organizational skills

Computer literacy

Education

High School Diploma

Tools

MS Word

Job description

Chapters Health System, Inc. in Florida is hiring a Per Diem Member Services Specialist for the Hope PACE program. This remote, part-time role focuses on first contact triage, administrative duties, and accurate data entry for patient care and demographics.

You will support the IDT team, coordinate appointments, maintain schedules, and ensure timely communication with providers. A high school diploma and at least two years of secretarial/medical office experience are required, along with strong