PACE Enrollment Specialist: Community Outreach & Onboarding

Trinity Health; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Day-1 benefits

Daily pay

Paid holidays and PTO

Tuition reimbursement

Vendor discounts

Job summary

Trinity Health PACE Broad Street in Philadelphia is seeking an Enrollment Specialist to guide prospective participants and families through the PACE enrollment process from referral to eligibility assessment. You will input data into CRM/EHR systems, coordinate assessments, and help with Medicaid applications, building strong ties with referral sources and community partners.

The role offers day‑1 benefits, daily pay options, generous PTO and holidays, and tuition reimbursement up to $4,000

Qualifications

• Associate’s degree with 2+ years in sales or marketing preferred (or equivalent experience).
• Strong communication, interpersonal, and organizational skills.
• Valid driver’s license, auto insurance, and reliable transportation required.

Responsibilities

• Serve as the first point of contact for new referrals.
• Educate prospective enrollees and families about the PACE program.
• Gather and input clinical, financial, and demographic data into CRM and Electronic Health Records.
• Coordinate all stages of the enrollment process, including scheduling assessments and assisting with Medicaid applications.
• Develop and maintain strong relationships with referral sources, families, and community partners.
• Represent the organization at community outreach events, health fairs, and informational sessions.

Skills

Communication skills

Interpersonal skills

Organizational skills

Driver's license & transportation

Education

Associate’s degree with 2+ years in sales or marketing

Tools

CRM/EHR platforms

Microsoft Office

Job description

Trinity Health PACE Broad Street in Philadelphia is seeking an Enrollment Specialist to guide prospective participants and families through the PACE enrollment process from referral to eligibility assessment. You will input data into CRM/EHR systems, coordinate assessments, and help with Medicaid applications, building strong ties with referral sources and community partners.

The role offers day‑1 benefits, daily pay options, generous PTO and holidays, and tuition reimbursement up to $4,000