Senior Enrollment Specialist: Help Seniors Access Care

Trinity Health PACE; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Day-1 Benefits

DailyPay

Paid time off

Tuition reimbursement

Vendor discounts

Job summary

The Enrollment Specialist at Trinity Health PACE Broad Street plays a key role in introducing prospective participants and families to the PACE model. This position supports the entire enrollment process, from referral to eligibility assessment, ensuring accurate documentation and seamless communication with the interdisciplinary team.

Day-to-day responsibilities include educating prospects, gathering data into CRM and EHR, coordinating assessments and Medicaid applications, and building

Qualifications

• Associate’s degree with 2+ years in sales or marketing preferred (or equivalent experience).
• Valid driver’s license, auto insurance, and reliable transportation required.
• Strong communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office and experience with CRM/EHR platforms.
• Ability to work independently and adapt to a dynamic work environment.

Responsibilities

• Serve as the first point of contact for new referrals.
• Educate prospective enrollees and families about the PACE program.
• Gather and input clinical, financial, and demographic data into CRM and Electronic Health Records.
• Coordinate all stages of the enrollment process, including scheduling assessments and assisting with Medicaid applications.
• Develop and maintain strong relationships with referral sources, families, and community partners.
• Represent the organization at community outreach events, health fairs, and informational sessions.

Skills

Communication

Interpersonal skills

Organizational skills

Education

Associate’s degree

Tools

CRM/EHR platforms

Microsoft Office

Job description

The Enrollment Specialist at Trinity Health PACE Broad Street plays a key role in introducing prospective participants and families to the PACE model. This position supports the entire enrollment process, from referral to eligibility assessment, ensuring accurate documentation and seamless communication with the interdisciplinary team.

Day-to-day responsibilities include educating prospects, gathering data into CRM and EHR, coordinating assessments and Medicaid applications, and building