PACC Program Coordinator: Compliance & Strategy Lead

Porsche Cars North America; Atlanta (GA); On-site; USD 66,000 - 86,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

Paid Sick leave

401(k) match

Medical, dental and vision coverage

Tuition and certification reimbursemen

Life Insurance

Short and Long Term Disability

Subsidized gym membership program

Subsidized Porsche and VW leasing

Job summary

Porsche is seeking a PACC Program Coordinator to administer a high-impact certification program spanning PCNA colleagues, Porsche Centers, body shops, and audit vendors. The role requires strong technical, operational, and business competence to ensure program compliance and guide corrective actions.

You will apply standards with sound judgment, clear communication, and consistent follow-through while liaising with Porsche Germany on US certification policy and global goals.

Qualifications

• Bachelor’s degree in business or technical discipline, or equivalent experience in project or program management
• Minimum of 4 years’ experience managing technical programs or projects with measurable operational, financial, or compliance impact
• Automotive collision industry experience a plus
• Excellent communication, organization, and stakeholder management skills
• Proficient in the Microsoft Office Suite with an emphasis on Excel advanced functions and programming
• Strong judgment, analytical capability, and attention to detail when evaluating compliance issues, vendor proposals, financial implications, and program risks
• High level of communication skills across a broad spectrum of stakeholder demographics, including the ability to explain standards, decisions, and financial implications clearly
• Ability to adapt to a changing business environment while maintaining sound judgment, program consistency, and accountability for decisions

Responsibilities

• Consult with Porsche Centers and Aftersales Management on PACC strategies
• Design strategies and protocols for the program based on analysis of program metrics, business impact, and compliance risk
• Administer the body shop sponsorship process and provide guidance on decisions that may require substantial financial investment, including:
• Oversee major equipment and tool purchases
• Personnel and training requirements
• Minimum facility requirements
• Restricted parts process
• Repair standards and Porsche information systems access
• Enforce program compliance through audits
• Manage billing for 180+ Porsche Centers and budget oversight
• Report on program metrics monthly and identify trends
• Conduct periodic unscheduled visits to collect feedback
• Liaise with Porsche Germany on US certification policy and global goals

Skills

Excellent communication

Organization

Stakeholder management

Excel advanced functions

Programming

Analytical thinking

Attention to detail

MS Office proficiency

Education

Bachelor’s degree or equivalent in business/technical discipline

Tools

Microsoft Office Suite

Job description

Porsche is seeking a PACC Program Coordinator to administer a high-impact certification program spanning PCNA colleagues, Porsche Centers, body shops, and audit vendors. The role requires strong technical, operational, and business competence to ensure program compliance and guide corrective actions.

You will apply standards with sound judgment, clear communication, and consistent follow-through while liaising with Porsche Germany on US certification policy and global goals.