PAC & Advocacy Client Success Manager

Aristotle; Washington; On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

401k plan

Stock options

Casual dress code

Job summary

A technology and services company is seeking a Client Relations Manager to serve as the primary contact for clients, overseeing project delivery and ensuring customer satisfaction. Responsibilities include managing client expectations, delivering strategic guidance, and training clients on software solutions. The ideal candidate should have 2-5 years of experience in customer relationship management, excellent communication skills, and a degree in a relevant field. Competitive compensation and benefits are offered.

Qualifications

• 2-5 years of relevant work experience.
• Proven track record in the area of customer relationship management.
• Outstanding communication skills (both verbal and written).

Responsibilities

• Serve as the primary point of contact and overall relationship manager for assigned customers.
• Measure and monitor ongoing customer satisfaction.
• Train clients on the use of PAC and advocacy software.

Skills

Customer relationship management

Project management

Analytical skills

Communication skills

Technical proficiency in web applications

Education

BA/BS in political science, communications, business, or related field

Tools

Microsoft software suite

Job description

A technology and services company is seeking a Client Relations Manager to serve as the primary contact for clients, overseeing project delivery and ensuring customer satisfaction. Responsibilities include managing client expectations, delivering strategic guidance, and training clients on software solutions. The ideal candidate should have 2-5 years of experience in customer relationship management, excellent communication skills, and a degree in a relevant field. Competitive compensation and benefits are offered.