Strategic Project Manager: Lead Client Programs & Growth

Rollick; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A customer engagement technology provider seeks a Strategic Project Manager to oversee client projects, nurture relationships, and drive program performance. The ideal candidate has 2+ years of client-facing experience, strong communication skills, and analytical abilities, thriving in a dynamic environment. Responsibilities include managing project plans, ensuring client retention, and hosting weekly status calls. Join a fun, fast-paced company dedicated to personal and professional development.

Qualifications

• 2+ years in a client-facing role with a passion for client satisfaction.
• Strong verbal and written communication and organization/prioritization skills.
• Proven experience managing multiple projects simultaneously.
• Analytical approach to problem solving.
• Emotional intelligence to stay calm throughout turbulent projects or client meetings required.

Responsibilities

• Be the client’s fanatical representative within Rollick.
• Responsible for client retention.
• Create and manage project plans.
• Interface with assigned clients weekly.
• Drive program performance with an analytical mindset.

Skills

Obsessive organization

Ability to handle multiple projects

Team building and coordination

Ability to analyze data

Strategic thinking

Public speaking

Detail-oriented

Proficient written and verbal communication

Project management

Problem solving

Process and schedule management

Project planning and management

Proactive

Tools

Microsoft Office applications

CMS systems

Data analytics platforms

Marketing automation systems

Job description

A customer engagement technology provider seeks a Strategic Project Manager to oversee client projects, nurture relationships, and drive program performance. The ideal candidate has 2+ years of client-facing experience, strong communication skills, and analytical abilities, thriving in a dynamic environment. Responsibilities include managing project plans, ensuring client retention, and hosting weekly status calls. Join a fun, fast-paced company dedicated to personal and professional development.