P2P Systems Admin

Lorien; Cleveland (OH); On-site; USD 51,000 - 73,000; Full time

Job summary

Lorien is seeking a P2P Systems Administrator to oversee enterprise Procure-to-Pay systems, collaborating with Procurement, Accounts Payable, and IT to optimize processes.

You will lead testing, manage changes, maintain master data, and document workflows, ensuring system readiness and audit support.

Qualifications include a BS in IT or related field, 7+ years in business systems, 5+ years with Coupa, and strong P2P/AP knowledge.

Qualifications

• 7+ years of professional experience in business systems or application support.
• 5+ years hands-on experience with Coupa.
• Strong understanding of Procure-to-Pay processes and AP workflows.

Responsibilities

• Serve as primary functional support for P2P apps, troubleshooting system, access, and ordering issues.
• Gather, document, and translate requirements into system designs.
• Evaluate and implement system enhancements to meet evolving business needs.
• Lead testing, including UAT and regression testing, and document test cases and results.
• Support production releases through change management processes.
• Collaborate with Procurement and AP teams to support requisitions, purchase orders, receipts, invoices, and supplier management.
• Resolve user issues, manage incident tickets, and coordinate with technical teams on resolution.
• Maintain supplier and system master data.
• Create and maintain process documentation, workflows, and user guides.
• Support audits, system maintenance, upgrades, and patching activities.

Skills

P2P processes

AP workflows

System support lifecycle

Education

Bachelor's degree in Information Technology, Business, or related field

Tools

Coupa

Job description

Salary: USD45 - USD45 per hour

P2P Systems Administrator

The P2P Systems Administrator is responsible for the administration, support, and optimization of enterprise Procure-to-Pay (P2P) systems. This role partners with Procurement, Accounts Payable, business stakeholders, and IT teams to ensure P2P applications effectively support business operations and drive process improvements.

Key Responsibilities

• Serve as the primary functional support resource for P2P applications, troubleshooting system, user access, and ordering issues.
• Gather, document, and translate business requirements into system solutions and functional designs.
• Evaluate and implement system enhancements to meet evolving business needs.
• Lead testing efforts, including UAT and regression testing, and document test cases and results.
• Support production releases by following established change management processes.
• Collaborate with Procurement and AP teams to support requisitions, purchase orders, receipts, invoices, and supplier management.
• Resolve user issues, manage incident tickets, and coordinate with technical teams on issue resolution.
• Maintain supplier and system master data.
• Create and maintain process documentation, workflows, and user guides.
• Support audits, system maintenance, upgrades, and patching activities.

Qualifications

• Bachelor's degree in Information Technology, Business, or related field preferred.
• 7+ years of professional experience in business systems or application support.
• 5+ years of hands-on experience with Coupa.
• Strong understanding of Procure-to-Pay processes and Accounts Payable workflows.
• Experience with system implementation lifecycles, including requirements gathering, design, testing, deployment, and support.