P/T Customer Service - Return Agent $ 17.50

Europcar Mobility Group; Austin (TX); On-site; USD 23,419 - 24,796; Part time

Job summary

Europcar Mobility Group in Austin, Texas, is seeking a part-time Customer Service Return Agent. The role involves welcoming customers, inspecting vehicles, and ensuring a positive rental experience. You will conduct thorough vehicle inspections and complete necessary paperwork while maintaining a clean and organized ready line area.

The ideal candidate will have top-notch people skills and a high school diploma or equivalent. Join our diverse team that values various perspectives and skills.

Qualifications

• Valid Driver's License required.
• High School Diploma or equivalent is necessary.
• Strong interpersonal skills essential for customer interaction.

Responsibilities

• Provide a warm, friendly welcome to all returning customers.
• Conduct thorough inspections of returning vehicles.
• Complete and submit required paperwork for damaged vehicles.

Skills

People skills

Problem-solving

Patience

Education

High School Diploma or equivalent

Tools

Driver's License

Job description

## P/T Customer Service - Return Agent $ 17.50Bewerbenlocations: Austintime type: Teilzeitposted on: Heute ausgeschriebenjob requisition id: JR113734**Stelleninhalte*****Every vehicle is ready. Every customer is welcome. Every time.*****At Fox Rent A Car, our Ready Line and Return Agents are a vital part of the front-line team. Your energy and commitment create seamless experiences that keep customers coming back.******Your Primary Focus Is To********As a Return Agent:***** **Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor*** **Conduct thorough inspections of returning vehicles — check for damage, record mileage, and verify fuel levels*** **Secure the vehicle keys and ensure all personal belongings and luggage are safely removed*** **Complete and submit the required paperwork to notify management of any mechanical damage or issues*** **Review the final rental contract with the customer, clearly explaining all charges*** **Perform other duties as assigned to support business needs and objectives******As a Ready Line Agent:***** **Maintain a clean, organized, and presentable ready line area*** **Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up*** **Inspect vehicles for quality standards and promptly pull any that need servicing*** **Facilitate vehicle exchanges, swaps, or upgrades based on customer requests*** **Confirm that an adequately completed checkout slip accompanies each vehicle*** **Assist customers in locating their rental cars and help with luggage when necessary*** **Support the efficient flow of vehicles by moving and parking cars within the facility as needed*** **Perform other duties as assigned to support business needs and objectives******Education & Experience***** **Valid Driver's License*** **High School Diploma or equivalent******We're Looking For***** **Top-notch people skills*** **Ability to troubleshoot with a smile*** **Patience and understanding throughout the rental experience*****We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.***