P/T Concessionaire Crew Chief

City of Gainesville, GA; Gainesville (GA); On-site; USD 24,000 - 38,000; Part time

Job summary

City of Gainesville, GA is seeking a Crew Chief Concessionaires to supervise part-time concession staff and ensure a clean, efficient concession operation at the park. You will assist staff and patrons, process orders, and maintain food safety practices.

Focus on prompt customer service, accurate transactions with Square, and managing equipment like warmers and grills while upholding health regulations and professional appearance.

Qualifications

• Friendly and courteous demeanor required.
• Good manual dexterity for handling equipment.
• Punctual and reliable attendance.
• Transportation to site required.
• Ability to multitask in a fast-paced setting.
• Strong verbal and written communication skills.
• Familiarity with scheduling/pay apps is a plus.
• Ability to lift boxes/equipment up to 25 lbs.
• Ability to work well with staff, volunteers and the public.
• Must pass GPRA training (CPR, AED, First Aid).

Responsibilities

• Supervise and manage all part-time concession staff while on duty.
• Greet and serve customers at the concessions counter promptly and courteously.
• Provide quality food and drink in a timely manner to ensure customer satisfaction.
• Process orders and transactions quickly and accurately using Square.
• Set up and close out the concession counter and equipment; clean safely.
• Ensure items are ready for sale at opening time.
• Keep prep and serving counters clean and sanitized.
• Maintain a neat, sanitary concession area and staff appearance.
• Sign for deliveries and inventory concessions/supplies.
• Report incidents or unsafe conditions to management immediately.
• Instruct and supervise other staff in concessions operations.
• Submit written product requests as needed.
• Perform other duties to maintain safe and efficient operations.

Skills

Friendly and courteous

Manual dexterity

Reliable & punctual

Access to reliable transportation

Multi-tasking in fast-paced env

Oral and written communication

Mobile app navigation (scheduling/pay)

Lifting up to 25 lbs

Staff, volunteers, public relations

CPR/AED First Aid training (GPRA)

Job description

Crew Chief Concessionaires are responsible for supervising all aspects of the concession operations including part-time staff, cleaning, preparation, selling soft drinks and food items to park patrons. They are responsible for maintaining cleanliness in the concession area and assisting both staff and patrons as needed. Effective Crew Chiefs must be able to move quickly and efficiently within the concession stand, adhere to food safety guidelines, operate food equipment safely and accurately, follow verbal and written instructions, and ensure the overall smooth operation of the facility while on duty. Positive customer and staff relations are essential. They are responsible for making sure all staff abides by all Hall County Environmental Health regulations.

Supervise and manage all part-time concession staff while on duty.

Greet and serve customers at the concessions counter in a prompt, friendly and courteous manner.

Assure customer satisfaction by providing quality food and drink in a timely manner.

Process customer orders and transactions quickly and accurately using Square system.

Set up and close out concession counter: operating food warmer, coffee percolator, snow cone machine, nacho cheese warmer, gas grill, fryers, etc. including clean-up of this equipment.

Have all items ready for sale at prescribed opening time.

Maintain prep and serving counters, keeping free of unnecessary items and sanitizing regularly.

Maintain concession area in a clean, sanitary, neat and orderly fashion.

Maintain neat personal appearance and wear appropriate staff ID/uniform.

Ensure staff maintain personal hygiene, neat personal appearance, and wear appropriate ID/uniform.

Sign for any deliveries.

Inventory and stock concessions/supplies as requested

Report to MOD and Concessions Manager immediately any incident, accident, or unsafe conditions.

Instruct/supervise other staff members assisting in concessions operations.

Submit written request for product needed.

Other duties as assigned by supervisory staff to facilitate the safe, sanitary, and effective operation of the assigned facility.

Education and Experience:

• None

Licenses and Certifications:

• None

Knowledge, Skills and Abilities:

• Friendly and courteous
• Manual dexterity
• Reliable & Punctual
• Access to reliable transportation.
• Able to handle multiple demands in fast-paced environment
• Excellent oral and written communication skills
• Access to mobile phone and ability to navigate apps for scheduling, payroll, and communication
• Able to lift boxes and equipment up to 25 lbs
• Ability to work with staff, volunteers, and public in positive and considerate manner
• Ability to pass all GPRA training (CPR, AED, First Aid).

This class specification should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification.