Assistant Concessions Manager (Food & Beverage)

Archdiocese of San Antonio; San Antonio (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short and Long Term Disability

Employee Assistance Program

Paid Time Off (Vacation Leave, Sick Leave)

Pension and Retirement Plan

Job summary

The Archdiocese of San Antonio is seeking an Assistant Concessions Manager in San Antonio, Texas. This full-time role involves assisting the Concessions Manager by leading the team in daily operations, ensuring high standards of customer service, overseeing cash handling, and maintaining cleanliness and safety protocols. Candidates should have a high school diploma, food service experience, and strong leadership skills. Comprehensive benefits including medical, dental, and retirement plans are offered.

Qualifications

• One year previous experience in food and customer services.
• Experience leading a team and opening/closing venues.
• Food Safety Manager Certification preferred or ability to obtain one.

Responsibilities

• Motivate, lead, train, and instruct team members.
• Drive sales and ensure quality customer service.
• Oversee cash handling and ensure proper procedures are followed.
• Maintain cleanliness of concessions operations and customer areas.
• Adhere to safety protocols and confidentiality.

Skills

Team leadership

Customer service

Cash handling

Food preparation

Cleaning and sanitation

Problem-solving skills

Education

High School diploma or equivalent

Tools

Point of sale system

Job description

Overview

FLSA Status: Full-Time, Non-Exempt

Reports to: Concessions Manager

Summary: The Assistant Concessions Manager plays a critical role to assist the Concessions Manager in the day-to-day operations, customer service, and merchandising. The Assistant Concessions Manager will lead team members through the preparation, execution and close out of various venue sporting events. Responsibilities include team leadership, outstanding customer service, timely service, quick response to guest’s needs, proper food handling, product quality assurance, proper cash handling, product inventory controls, kitchen equipment maintenance, facility cleaning and sanitation, and safety duties.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short and Long Term Disability
• Employee Assistance Program
• Paid Time Off (Vacation Leave, Sick Leave, Paid Holidays/Holy Days)
• Pension and Retirement Plan

Note: Benefits will depend on location and employment status

Responsibilities

• Motivate, lead, train, and instruct team members.
• Facilitate the highest standards in operational excellence in sales, product quality and facility appearance on a daily basis.
• Meet and exceed organizational goals through optimal utilization of personnel and resources.
• Responsible for driving sales, building revenue, opening, operating, and closing of the concessions operations. Ensure a consistent, quality experience for clientele. Prepares food and beverages following and maintaining health department standards.
• Responsible for overseeing and ensuring concessions cashiers are following proper cash handling procedures. Issues cash registers, closes out cash registers and prepares deposits.
• Responsible for overseeing the cooking, cleaning, and product storage following and adhering to health department standards.
• Responsible for ensuring product availability, taking orders and serving concessions products, providing outstanding and timely customer service, upselling to meet or exceed sales goals.
• Responsible for product inventory controls and conducting product inventory.
• Responsible for overseeing the overall cleanliness of the complex including but not limited to: Concessions operations, customer seating areas, restrooms, and common areas of the park.
• Responsible for overseeing custodial duties – emptying trash, cleaning and restocking restrooms, sweeping, mopping, and maintaining the overall cleanliness of the sports park and facilities.
• Responds to incidents and contacts appropriate authorities; completes incident reports to Director.
• Assist Events Manager as needed.
• Performs all responsibilities of Sports Events Aide as needed.
• Responsible for adhering to safety training and protocols on a daily basis and taking precautionary measure to ensure the safety and well-being of self, others.
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
• Adherence to the Code of Conduct and the Faith and Moral is mandatory.
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• Performs other duties as assigned.

Minimum Qualifications

Education:

• High School diploma or equivalent

Experience:

• One (1) year previous experience in food and customer services
• Experience leading a team and opening/closing venues, locations or assigned areas
• Experience with cash handling protocols

Licenses and Credentials:

• Reliable transportation
• Food Safety Manager Certification preferred or ability to obtain one within 30 days.

Minimum Knowledge and Skills

• Knowledge of and the ability to operate a cash register/point of sales system while following established cash handling protocols
• Knowledge of and the ability to prepare/serve food and drinks following Health Department Standards
• Knowledge of and the ability to clean and sanitize facilities and equipment to Health Department Standards
• Knowledge of and the ability to safely operate restaurant equipment and appliances.
• Ability to work in a fast-paced environment and communicate effectively with the public and team members.
• Ability to motivate, evaluate, and provide corrective action to employees.
• Ability to supervise and lead team members toward various objectives simultaneously.
• Must be detail oriented, organized, self-motivated, work well independently and on a team
• Ability and flexibility in working varied shifts to accommodate adjustments needed or requested on staffing.
• Must be able to work indoors and outdoors, in a variety of weather conditions.
• Must have good written and verbal skills.
• Must have good critical thinking and problem-solving skills.
• Must have a “can-do” attitude.