Licensed Insurance Customer Service Specialist | Benefits

InsureOnline.com; Illinois; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical & Dental

Telemedicine

Vision reimbursement

401k

Paid time off

Paid holidays

Tuition reimbursement

Wellness program

Life & AD&D

Short-Term and Long-Term Disability

Job summary

Insureonline.com is seeking a Customer Service Agent to join our dynamic team. We represent over 50 insurance companies, ranging from the largest and most recognizable carriers to the most reliable regional carriers, enabling us to write any risk with a quality product.

Insure Online provides a competitive benefits package to all full-time employees. Following are some of the perks Insure Online employees receive: Medical and Dental, Telemedicine Benefit, Vision Reimbursement, 401k with a

Qualifications

• Must have and maintain a relevant P&C Insurance License.
• Prior Insurance Customer Service experience.
• Demonstrative knowledge of the Property and Casualty insurance industry.
• Solid written and oral communication skills.
• High school degree or its equivalency.
• Bilingual a plus.

Responsibilities

• Handle customer service duties, including taking payments, and handling inspections
• Provide excellent customer service
• Mail quote letters to all in a timely manner
• Follow proper cash handling processes
• Knowledge of all systems and programs the company utilizes
• Cross-sell existing clients when appropriate
• Complete follow-up procedures for cross-selling new customers.
• Continue to learn product and underwriting detail of various carriers for additional sales opportunities and for professional development
• Assistance with other organizational projects when needed
• Contact canceled clients for reinstatement
• Other duties assigned at management discretion

Skills

Communication skills

Insurance industry knowledge

Customer service

Education

High school diploma

Tools

Insurance systems

Job description

Insureonline.com is seeking a Customer Service Agent to join our dynamic team. We represent over 50 insurance companies, ranging from the largest and most recognizable carriers to the most reliable regional carriers, enabling us to write any risk with a quality product.

Insure Online provides a competitive benefits package to all full-time employees. Following are some of the perks Insure Online employees receive: Medical and Dental, Telemedicine Benefit, Vision Reimbursement, 401k with a