P&C Claims Leader — Front Line Manager (Hybrid)

Genpact Ltd.; Richardson (TX); Hybrid; USD 34,000 - 43,000; Full time

Job summary

Genpact Ltd. is seeking a Front Line Manager for Insurance - P&C Claims in Richardson, TX. This hybrid role requires managing high-volume claims end-to-end, investigating automobile accidents, and coordinating with claims professionals to ensure compliant, timely resolutions.

The ideal candidate holds actuarial, economics, finance, risk management, or statistics credentials and 1–3 years in business analysis, claims, or related fields, with strong leadership and QA experience.

Qualifications

• Bachelor-level or Master-level qualifications in actuarial science, economics, finance, risk management and insurance, or statistics.
• 1–3 years of business analysis, claims, client relations, fraud, insurance, IT infrastructure management, medical devices, people leadership, QA, regulatory affairs, sales, aftersales or supply chain management experience.

Responsibilities

• Manage a high-volume low complexity claim from beginning to end.
• Investigate automobile accidents to determine cause and liability.
• Analyze insurance policies and relevant laws to determine coverage scope.
• Negotiate repairs and settlements with claimants.
• Provide regular updates on automobile claims to policyholders and stakeholders.
• Assess damage and determine cost of repairs.
• Coordinate with internal and external stakeholders to ensure efficient handling of claims.
• Participate in meetings and training to stay updated on policies and procedures.
• Maintain high accuracy and ethical compliance in claims handling.

Skills

Property & Casualty Insurance

Claims Adjustments

Claims Adjudication

Quality Assurance

People Leadership

Auto Insurance Claims

Insurance

Client Relations

Claims Submission

Education

Bachelors in Actuarial Science

Bachelors in Economics

Bachelors in Finance

Bachelors in Risk Management and Insurance

Masters in Statistics

Tools

Azure Data Engineering

Guidewire Certified

Job description

Genpact Ltd. is seeking a Front Line Manager for Insurance - P&C Claims in Richardson, TX. This hybrid role requires managing high-volume claims end-to-end, investigating automobile accidents, and coordinating with claims professionals to ensure compliant, timely resolutions.

The ideal candidate holds actuarial, economics, finance, risk management, or statistics credentials and 1–3 years in business analysis, claims, or related fields, with strong leadership and QA experience.