Oxygen Patient Advocate and Customer Care Specialist

Performance Home Medical; Kent (WA); Presencial; USD 26.174 - 30.307; Jornada completa

Descripción de la vacante

Performance Home Medical in Kent, Washington is seeking a compassionate and detail-oriented Customer Service Representative to support patients and ensure exceptional service experiences. You will play a vital role in processing orders, managing patient interactions, and troubleshooting equipment issues.

The ideal candidate will possess strong communication skills, empathy, and the ability to work well in a team. This full-time position offers an opportunity to make a meaningful difference in patients' lives through quality care.

Formación

• Compassionate and committed to patient care.
• Strong computer skills and technological proficiency.
• Ability to handle and troubleshoot patient equipment issues.

Responsabilidades

• Process orders according to PHM procedures.
• Contact and inform patients about orders.
• Answer incoming calls in an efficient manner.
• Schedule patient appointments and assist clinicians.

Conocimientos

Technologically proficient

Compassionate and empathetic

Strong communication skills

Problem solving

Detail oriented

Ability to de-escalate issues

Team player

Descripción del empleo

Performance Home Medical in Kent, Washington is seeking a compassionate and detail-oriented Customer Service Representative to support patients and ensure exceptional service experiences. You will play a vital role in processing orders, managing patient interactions, and troubleshooting equipment issues.

The ideal candidate will possess strong communication skills, empathy, and the ability to work well in a team. This full-time position offers an opportunity to make a meaningful difference in patients' lives through quality care.