Oxygen Dispatch & Scheduling Specialist

Reliable Respiratory; South Windsor (CT); On-site; USD 22,000 - 30,000; Full time

Job summary

Reliable Respiratory is seeking an Oxygen Dispatch and Scheduling Assistant to support our Oxygen Department in dispatch, scheduling and deliveries from our Norwood office.

This role requires coordinating routes, handling customer communications, and processing orders while maintaining professional service and adherence to guidelines. The position is full-time, with standard business hours Mon-Fri, and on-call coverage as needed.

Qualifications

• Must be 21+ and eligible to work in the United States.
• High School diploma or equivalent.
• Valid driver’s license and at least 3 years driving experience.
• No disqualifying driving violations or felonies in past 3 years.

Responsibilities

• Assist in coordinating appointments and daily routes for Delivery Driver Technicians and Respiratory Therapists.
• Handle incoming oxygen related communications from customers and referrers in a timely, professional, and friendly manner.
• Take incoming oxygen troubleshooting calls, voicemails, and emails.
• Process recurring orders via phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines.
• Other tasks and duties as required.

Skills

Verbal & written communication

Logistical scheduling

Independent decision making

Flexible hours/on-call

Compliance with guidelines

Bilingual English/Spanish

Communication Skills

Ethics

Organizational Skills

Technical Skills

Result Driven

Sense of Urgency

Education

High School diploma or equivalent

Job description

Reliable Respiratory is seeking an Oxygen Dispatch and Scheduling Assistant to support our Oxygen Department in dispatch, scheduling and deliveries from our Norwood office.

This role requires coordinating routes, handling customer communications, and processing orders while maintaining professional service and adherence to guidelines. The position is full-time, with standard business hours Mon-Fri, and on-call coverage as needed.