Oxygen Dispatch & Scheduling Coordinator — Flexible Hours

Reliable-Respiratory; East Walpole (MA); On-site; USD 28,413 - 40,467; Full time

Job summary

Reliable Respiratory, INC in Norwood, MA is seeking an Oxygen Dispatch/Scheduling Assistant to support the Oxygen Department with dispatch, scheduling and deliveries. The role is based in our Norwood office, Monday to Friday, 10:00 AM to 6:30 PM.

Responsibilities include coordinating appointments, handling customer communications, processing recurring orders, and assisting drivers and therapists to ensure timely, accurate oxygen delivery services. US work eligibility and HS diploma required.

Qualifications

• Effective and professional verbal and written communication skills
• Ability to reconcile multiple shifting logistical factors for each appointment
• Ability to work independently to investigate and make decisions
• Ability to work flexible hours and be on-call outside of normal business hours when required
• Ability to comply with guidelines both internal and industry-imposed
• Bilingual in English and Spanish preferred
• Ethics
• Organizational Skills
• Technical Skills
• Result Driven
• Sense of Urgency

Responsibilities

• Assist in coordinating appointments and daily routes for Delivery Driver Technicians and Respiratory Therapists.
• Handle incoming oxygen related communications from customers and referrers in a timely, professional, and friendly manner.
• Take incoming oxygen troubleshooting calls, voicemails, and emails.
• Process recurring orders via, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines.
• Other tasks and duties as required.

Skills

Communication

Logistics

Independence

Flexible hours

Compliance

Bilingual EN/ES

Ethics

Organizational Skills

Technical Skills

Result Driven

Sense of Urgency

Job description

Reliable Respiratory, INC in Norwood, MA is seeking an Oxygen Dispatch/Scheduling Assistant to support the Oxygen Department with dispatch, scheduling and deliveries. The role is based in our Norwood office, Monday to Friday, 10:00 AM to 6:30 PM.

Responsibilities include coordinating appointments, handling customer communications, processing recurring orders, and assisting drivers and therapists to ensure timely, accurate oxygen delivery services. US work eligibility and HS diploma required.