Owner Services Coordinator

Fripp Island Hospitality; South Carolina; On-site; USD 23,000 - 32,000; Full time

Job summary

Fripp Island Golf & Beach Resort is seeking an Owner Services professional to support Property Managers and Homeowners. You will manage work orders, monitor inventory, assist with reports and owner communications, and ensure service requests are resolved promptly with professionalism.

Ideal candidates will be customer-focused, with knowledge of resort operations and occupancy planning, and proficient in property management software and MS Office.

Qualifications

• Customer-centric decision maker with lodging and property management experience.
• Knowledge of resort policies and occupancy projections.
• Strong computer skills with property management software and MS Office.
• Able to manage multiple tasks, remain calm under pressure, and work with a team.

Responsibilities

• Coordinate services including housekeeping, maintenance and vendor services.
• Respond to owner questions, provide updates on property performance and address service requests.
• Prepare reports, check owner statements, and support cross-department communication.
• Inspect properties for safety, cleanliness and appearance; follow resort standards.
• Maintain inventory levels of high-demand items and monitor work orders.
• Communicate professionally with management, vendors and owners; handle inquiries with empathy.

Job description

Fripp Island Golf & Beach Resort is seeking an Owner Services professional to support Property Managers and Homeowners. You will manage work orders, monitor inventory, assist with reports and owner communications, and ensure service requests are resolved promptly with professionalism.

Ideal candidates will be customer-focused, with knowledge of resort operations and occupancy planning, and proficient in property management software and MS Office.