Owner Relations Specialist - Energy SaaS Support

Enverus Intelligence Research Inc.; Austin, Denver (TX, CO); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Vision

EAP

Job summary

Enverus Intelligence Research Inc. is seeking an Owner Relations Agent to join our Customer Support team, handling owner inquiries on revenue, land, division orders, JIB, A/R, and A&P.

You will log cases, respond promptly, and help strengthen relationships with clients in a fast-growing energy analytics environment. The role emphasizes clear communication, professionalism on calls and emails, cross-training to expand skills, and maintaining calm, respectful interactions to support a high-quality

Qualifications

• 2-5 years of industry-related experience in revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
• Proficiency in Microsoft Office applications and various oil and gas software programs.
• Strong written, oral, and interpersonal communication skills.
• High School degree or equivalent.

Responsibilities

• Answer incoming owner relations calls regarding revenue, land, division orders, JIB, A/R, and A&P.
• Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
• Respond promptly to companies needs and build relationships and trust through client interactions and manages difficult or emotional situations.
• Ensure the response and manner is done in an accurate, timely and friendly manner.
• Manage emotions (calm, non-defensive, respectful)
• Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience

Skills

Multi-tasking

Client communication

Relationship building

Phone & email interface

Self-motivation

Organizational skills

Time management

Professional communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Oil & gas software

Job description

Enverus Intelligence Research Inc. is seeking an Owner Relations Agent to join our Customer Support team, handling owner inquiries on revenue, land, division orders, JIB, A/R, and A&P.

You will log cases, respond promptly, and help strengthen relationships with clients in a fast-growing energy analytics environment. The role emphasizes clear communication, professionalism on calls and emails, cross-training to expand skills, and maintaining calm, respectful interactions to support a high-quality