Remote Owner Relations Specialist — Landowner Support

EQT Corporation; Canonsburg (Washington County); Hybrid; USD 45,000 - 60,000; Full time

Job summary

EQT Corporation is seeking an Owner Relations Specialist in Canonsburg to serve as the primary contact for landowners and to manage inquiries from intake to resolution. You will work within established processes, balancing productivity, quality, and responsiveness to enhance the landowner experience.

Responsibilities include accurate documentation, timely communication of updates, and escalation when needed, with collaboration across teams to resolve inquiries and support department goals.

Qualifications

• Experience delivering strong customer service in a high-volume setting.
• Ability to communicate clearly in writing and verbally with landowners.
• Excellent organization, research, and attention to detail.
• Ability to multi-task and handle competing priorities with composure.
• Capable of collaborating across cross-functional teams and escalating when needed.

Responsibilities

• Serve as primary contact for landowners and interest owners across channels.
• Manage inquiries from intake to resolution within established processes.
• Document information, track progress, and maintain case records.
• Communicate updates, requirements, and next steps to stakeholders.
• Escalate complex issues and coordinate with partners to resolve inquiries.
• Uphold privacy, quality standards, and process compliance.

Skills

Customer service

Communication

Organizational skills

Problem solving

Multi-tasking

Team collaboration

Education

High school diploma or GED

Tools

CRM systems (Salesforce)

Microsoft Office

Case management systems

Job description

EQT Corporation is seeking an Owner Relations Specialist in Canonsburg to serve as the primary contact for landowners and to manage inquiries from intake to resolution. You will work within established processes, balancing productivity, quality, and responsiveness to enhance the landowner experience.

Responsibilities include accurate documentation, timely communication of updates, and escalation when needed, with collaboration across teams to resolve inquiries and support department goals.