Owner Relations Manager - Growth & Retention

GOEBEL FIXTURE COMPANY; Fort Myers Beach (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits

401(k) with employer match

15 paid days off per year

Growth opportunities and impact

Job summary

Sun Palace Vacations in Fort Myers Beach, FL is seeking an Owner Relations Manager to ensure homeowners receive outstanding service. You will build relationships with owners, manage records, and coordinate with internal teams to resolve issues.

The ideal candidate is highly organized, with strong communication, sales-minded, and able to work weekends/evenings/holidays. Proficiency in Word, Excel, and Google Suite required; physical ability to walk stairs.

Qualifications

• Must be highly organized with strong attention to detail.
• Excellent verbal and written communication skills.
• Sales-minded with the ability to build trust and rapport.
• Ability to prioritize tasks and manage workload effectively.
• Professional demeanor and appearance; flexible schedule including weekends/evenings/holidays.

Responsibilities

• Build and maintain strong relationships with property owners.
• Ensure high owner retention by delivering outstanding service and proactive communication.
• Provide prompt responses to owner inquiries and concerns.
• Manage owner property records and keep documentation up to date.
• Coordinate with internal teams to resolve issues and enhance owner satisfaction.
• Communicate effectively with owners, team members, and leadership.
• Work collaboratively to support the company’s growth and success.

Skills

organizational skills

people skills

sales-minded

communication skills

time management

professional demeanor

weekend/evenings/holidays flexibility

physical ability to walk stairs

Tools

Microsoft Word

Excel

Google Suite

Job description

Sun Palace Vacations in Fort Myers Beach, FL is seeking an Owner Relations Manager to ensure homeowners receive outstanding service. You will build relationships with owners, manage records, and coordinate with internal teams to resolve issues.

The ideal candidate is highly organized, with strong communication, sales-minded, and able to work weekends/evenings/holidays. Proficiency in Word, Excel, and Google Suite required; physical ability to walk stairs.