Hospitality & Real Estate Sales Intern — Seasonal

Twiddy; North Carolina; Hybrid; USD 21.000 - 25.000; Teilzeit

Zusammenfassung

Twiddy is seeking a Guest Services Vacation Specialist Intern in Corolla, NC, to learn and contribute across hospitality, sales, and property operations. You will guide guests to find and book beach homes using search tools and area knowledge, while supporting CRM-driven communications and guest service workflows.

You’ll develop hands-on experience in upselling, negotiation, and payment handling, with opportunities for full-time consideration after the season.

Qualifikationen

• Strong written and verbal communication skills for guest interactions.
• Ability to stay organized in a fast‑paced, high‑volume environment.
• Professional demeanor and adaptability in team settings.
• Experience with learning new software quickly is a plus.

Aufgaben

• Assist guests via phone, SMS, email, and in‑person to book beach homes.
• Troubleshoot reservation issues and answer questions about policies and the area.
• Collaborate with Maintenance and Housekeeping to fulfill guest requests.
• Assist with upselling and handling payments where applicable.
• Conduct fieldwork such as home tours and delivery arrivals.

Kenntnisse

Exceptional Communication

Organizational Mastery

Professional & Adaptable

Tech-Savvy

Ausbildung

Pursuing degree (Hospitality Management / Business Administration / Communications / Marketing / Real Estate)

Tools

Google Workspace

CRM systems

call center software

Salesforce CRM

Genesys

Jobbeschreibung

Guest Services Vacation Specialist Intern

INTERN Corolla Main, Corolla, NC, US

13 days ago Requisition ID: 1032

Salary Range: $15.00 To $18.00 Hourly

Are you looking for a dynamic, professional internship or entry-level job that goes beyond basic administrative work? Join our Guest Services team and play a vital role in creating memorable Outer Banks vacations! This is a hands-on opportunity to gain experience in hospitality, sales, customer relationship management, and real estate support. You'll be a key player in a fast-paced environment, making a real impact on our day-to-day operations.

What You'll Be Doing:

• Hospitality & Sales: Become a vacation expert! You'll guide guests or leads via phone, SMS, email, and in-person to find and book their ideal beach home, using property search tools and your growing knowledge of our homes and the area.
• Problem-Solving & Communication: Serve as a communication hub. You'll actively listen to guests' specific needs, troubleshoot reservation issues, answer questions about our policies and our area.
• Cross-Functional Collaboration: Build professional relationships with other departments like Maintenance and Housekeeping to resolve guest requests efficiently, and see how a major business operates from the inside.
• Business Acumen: Look for opportunities to increase bookings, repeat guest loyalty, and recommend value-added services. You'll gain practical experience in upselling, negotiation, and handling payments.
• Field Work & Property Management Insight: Get out of the office! Conduct home tours, arrival deliveries and other fieldwork, giving you a valuable look into property management operations.
• Tech & Data Management: Become proficient with industry-standard software (e.g., Salesforce CRM, SMS, and Genesys call center platforms).

What We're Looking For:

• Exceptional Communication: Stellar written and verbal skills with the ability to think quickly and stay professional under pressure.
• Organizational Mastery: Strong time management and prioritization skills to handle multiple tasks in a fast-paced, high-volume environment.
• Professional & Adaptable: A polished, professional demeanor in all interactions, with the flexibility to work as part of a team.
• Tech-Savvy: Comfortable learning new software quickly. Experience with platforms like Google Workspace, CRM systems, or call center software is a huge plus!

Why This Role Is Great For College Students:

• Real-World Experience: Gain hands-on, marketable experience in hospitality, sales, customer relations, and field operations.
• Career Alignment: This is an ideal role if you are currently pursuing a degree or have recently graduated in fields like Hospitality Management, Business Administration, Communications, Marketing, or Real Estate.
• Build Your Network: Work closely with supervisors and professionals, building valuable contacts for your future career.
• A Path Beyond the Season: Eligible strong performers may be offered a full-time position or a remote work opportunity once the season ends.

Who Should Apply:

Currently pursuing a degree or recently graduated. All majors are welcome!

Strong interest in property management, hospitality, real estate sales, or business operations.