Owner-Minded Dispatch & Field Operations

axisair-careers; Wake Forest (NC); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Team Ownership

Performance bonuses

Excellent benefits

Job summary

Axis Portable Air in Wake Forest, NC, is seeking a Branch Coordinator to lead daily dispatch, scheduling, and field support for our HVAC equipment network. Based at a local branch with travel for regional support and training, you will ensure timely quotes, efficient routes, and strong customer satisfaction.

You will own contracts, coordinate with sales and operations, and stay compliant with safety rules while maintaining a clean driving record.

Qualifications

• 1+ year of experience in operations, dispatch, or a leadership role in HVAC or service-based industries.
• Experience managing dispatch, scheduling, and resource allocation.
• Familiarity with HVAC or mechanical equipment is a plus.
• Strong communication and problem-solving skills.
• Detail-oriented with ability to multi-task.

Responsibilities

• Support Sales Activity — Create quotes and proposals; communicate ETAs; coordinate meetings between sales and operations.
• Manage Daily Dispatch — own scheduling and dispatching routes; optimize productivity.
• Safety and Compliance — enforce safety protocols and lead weekly safety training.
• Contract Management — work with AR/finance to ensure contract accuracy.
• Load, Deliver & Install Equipment — as needed, including long drives or overnight stays.

Skills

Operations experience

Dispatch scheduling

Leadership

Customer service

Safety compliance

Microsoft Office

DOT compliance

Driving

Equipment knowledge

Tools

Microsoft Office

Dispatch software

Job description

Axis Portable Air in Wake Forest, NC, is seeking a Branch Coordinator to lead daily dispatch, scheduling, and field support for our HVAC equipment network. Based at a local branch with travel for regional support and training, you will ensure timely quotes, efficient routes, and strong customer satisfaction.

You will own contracts, coordinate with sales and operations, and stay compliant with safety rules while maintaining a clean driving record.