Owner-Driven Inside Sales Pro

Flow Control Group; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Flow Control Group in Nashville is seeking an Aftermarket Specialist to support customers with parts and services, field inquiries, provide recommendations, and coordinate quotes and orders from the Nashville office.

The role requires ongoing product knowledge updates and the ability to communicate with customers, maintain records, and manage order processing with limited supervision. Growth opportunities and training are available.

Responsibilities

• contact for customers seeking parts or services available from O’Brien Equipment
• have current product and services knowledge for fielding questions, providing recommendations, and offering solutions for customer needs
• ongoing training, as needed, for staying current of said product knowledge and for effective use of the latest software needed for certain products
• quote generation for said products and services along with timely customer communication and follow-up
• maintenance of customer contacts and sales efforts in a professional manner for recall accuracy and reference for O’Brien Equipment
• order fulfillment: processing orders, submitting required project paperwork, factory communications, management of any ship product defect, or warranty issues tracking/maintaining of stocked parts inventory for the Nashville office
• perform general office housekeeping tasks, as needed
• must be able to perform position requirements with limited supervision
• other duties falling within the reasonable scope of the position, as needed

Job description

Flow Control Group in Nashville is seeking an Aftermarket Specialist to support customers with parts and services, field inquiries, provide recommendations, and coordinate quotes and orders from the Nashville office.

The role requires ongoing product knowledge updates and the ability to communicate with customers, maintain records, and manage order processing with limited supervision. Growth opportunities and training are available.