Aftermarket Sales & Solutions Specialist

Flow Control Group; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Flow Control Group is seeking an Aftermarket Specialist to serve customers for parts and services through O'Brien Equipment. The role requires maintaining product knowledge, generating quotes, and timely follow-up communications.

Based in the Nashville office, you will handle orders, paperwork, and coordination with suppliers while performing general office tasks as needed. Join a growing, employee-owned organization with strong benefits and growth opportunities.

Qualifications

• Experience in customer-facing roles handling quotes and service inquiries.
• Ability to learn product knowledge across fluid handling and automation solutions.
• Strong communication and follow-up skills with customers.

Responsibilities

• Serve as contact for customers seeking parts or services from O'Brien Equipment.
• Maintain up-to-date product knowledge and provide recommendations.
• Generate quotes and communicate with customers in a timely manner.
• Process orders and manage project paperwork and communications.
• Track warehouse stock and assist Nashville office with shipments.
• Perform general office duties and work with limited supervision.

Skills

Customer service

Product knowledge

Quoting

Order processing

Communication

Tools

CRM software

ERP systems

Microsoft Office

Job description

Flow Control Group is seeking an Aftermarket Specialist to serve customers for parts and services through O'Brien Equipment. The role requires maintaining product knowledge, generating quotes, and timely follow-up communications.

Based in the Nashville office, you will handle orders, paperwork, and coordination with suppliers while performing general office tasks as needed. Join a growing, employee-owned organization with strong benefits and growth opportunities.