Site Leader: Develop Teams, Own Outcomes

Whistle Express Car Wash; Brimfield (MA); On-site; USD 23,000 - 29,000; Full time

Job summary

Whistle Express Car Wash is hiring an Assistant Site Manager who will work with the Site Manager to keep the operation running smoothly and to develop the team. You will own the guest experience, resolve issues in real time, and uphold high standards in a fast-paced, outdoor setting.

You will lead people, drive results, and partner with leadership to improve operations and customer satisfaction. Prior experience in supervision and a willingness to engage in hands-on leadership are essential.

Qualifications

• Has led people before and knows what it takes to hold a team to a standard.
• Takes ownership of outcomes; results matter and you know how to drive them.
• Natural problem-solver who can diagnose quickly and decide with confidence.
• Builds people up and helps them become better leaders.

Responsibilities

• Assist in onboarding new team members and communicating site procedures.
• Support scheduling and shift management for adequate staffing.
• Promote unlimited wash memberships and other services to raise customer engagement.
• Supervise daily operations, safety, and quality standards on site.
• Identify operational challenges and propose practical improvements.

Skills

Team leadership

Ownership mindset

Problem solving

Customer service

Outdoor work

Job description

Whistle Express Car Wash is hiring an Assistant Site Manager who will work with the Site Manager to keep the operation running smoothly and to develop the team. You will own the guest experience, resolve issues in real time, and uphold high standards in a fast-paced, outdoor setting.

You will lead people, drive results, and partner with leadership to improve operations and customer satisfaction. Prior experience in supervision and a willingness to engage in hands-on leadership are essential.