Overnight Welcome Desk Assistant, Student Services

unf; Jacksonville (FL); On-site; USD 19,000 - 22,000; Part time

Job summary

UNF's Housing & Residence Life-OPS is seeking a Welcome Desk Office Assistant for a year-round, overnight role in Jacksonville, FL. The position provides customer service to students and parents, answers phones, and handles inquiries for multiple welcome desk locations.

Responsibilities include accurate data entry, maintaining confidential student files, and supporting department events such as move-ins, move-outs, and orientations, with a schedule of 12am to 8am.

Qualifications

• High school diploma or GED with two years related experience.
• Related college coursework or vocational training may substitute for the required experience.

Responsibilities

• Provide customer service to students and parents.
• Answer telephones and respond to inquiries in the housing email inbox.
• Maintain confidential student files and assist with move-ins/move-outs/orientations.

Skills

Customer service

Attention to detail

Organized

Fast-paced environment

Education

High school diploma or GED

Job description

UNF's Housing & Residence Life-OPS is seeking a Welcome Desk Office Assistant for a year-round, overnight role in Jacksonville, FL. The position provides customer service to students and parents, answers phones, and handles inquiries for multiple welcome desk locations.

Responsibilities include accurate data entry, maintaining confidential student files, and supporting department events such as move-ins, move-outs, and orientations, with a schedule of 12am to 8am.